Manpower UK are supporting our reputable client (water division) in recruiting a permanent Planner/Scheduler to join the Darlington depot.
Planning & Scheduling Pro: Drive efficiency by managing reactive and pre-planned workstreams, ensuring seamless support and exceptional service delivery.
About the role:
Effectively utilise available resources to handle reactive works, pre-planned tasks, and ad-hoc requests, ensuring maximum efficiency and full resource utilisation across all workstreams. Be proactive in the planning and pre-planning of work to ensure there is no unproductive time. Review outstanding works orders with a view to 'shelving' jobs and creating a work stack to be delivered during off-peak period. Adhere to client processes in delivering agreed service level agreements, while also working efficiently and effectively with the commercial impact of your actions always in mind. Screen incoming works orders from the client to ensure they contain all the relevant and accurate details before forwarding to the appropriate operational unit(s).
About you:
Ability to thrive in a fast-paced environment is essential. Experience in delivering excellent customer service to front-line customers is desirable. Previous experience in planning and scheduling roles is advantageous. Positive attitude with a proactive approach to improvement.
The hours are Monday to Friday 8am - 4.30pm but there is a shift rota which includes a shift of 6am - 3.30pm and also a 3.30pm - 12am with the phone overnight for emergencies (this shift is work from home). You will work a 1 in 5 rota.
Our client can offer excellent benefits, progression and training. Interested? Please forward your CV in the first instance.
#J-18808-Ljbffr
Planning & Scheduling Pro: Drive efficiency by managing reactive and pre-planned workstreams, ensuring seamless support and exceptional service delivery.
About the role:
Effectively utilise available resources to handle reactive works, pre-planned tasks, and ad-hoc requests, ensuring maximum efficiency and full resource utilisation across all workstreams. Be proactive in the planning and pre-planning of work to ensure there is no unproductive time. Review outstanding works orders with a view to 'shelving' jobs and creating a work stack to be delivered during off-peak period. Adhere to client processes in delivering agreed service level agreements, while also working efficiently and effectively with the commercial impact of your actions always in mind. Screen incoming works orders from the client to ensure they contain all the relevant and accurate details before forwarding to the appropriate operational unit(s).
About you:
Ability to thrive in a fast-paced environment is essential. Experience in delivering excellent customer service to front-line customers is desirable. Previous experience in planning and scheduling roles is advantageous. Positive attitude with a proactive approach to improvement.
The hours are Monday to Friday 8am - 4.30pm but there is a shift rota which includes a shift of 6am - 3.30pm and also a 3.30pm - 12am with the phone overnight for emergencies (this shift is work from home). You will work a 1 in 5 rota.
Our client can offer excellent benefits, progression and training. Interested? Please forward your CV in the first instance.
#J-18808-Ljbffr
