Our busy Construction client in the Dungannon area requires a
Construction Planner
to join their growing team. Job Role:
Planner Location:
Dungannon area Hours of Work:
Full Time 37.5 hrs per week Reporting to:
Contracts Manager Role Overview:
The Planner will be responsible for the planning and scheduling of job orders, ensuring efficiency and cost-effectiveness whilst providing a first-class service to our clients. This role will require teamwork and liaising closely with all stakeholders in the business and assisting daily in managing targets and workflows effectively. Operations - Key Activities / Responsibilities: Be the initial point of contact for tenants for urgent, routine and adaptation works. Scheduling customer appointments and creating events. Notifying customers on planned arrival of workers. Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability. Raising survey events on new COTs, Adaptions and Response jobs. Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly. Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators. Monitoring of required completion dates, ensuring they are met, or extension requested where required. Dealing with queries and complaint resolution. Maintaining standards and processes to reach KPI targets. Support other planning areas when required as part of a cross-functional team environment. Review KPI prior to monthly meeting and prepare any documents needed for any possible challenges. Prioritise customer orders by due date to support the company in meeting target deadline KPI. Escalate issues promptly to management and help resolve problems in a timely fashion. Requirements: Essential: IT literate, proficient in Microsoft Office. Previous experience in scheduling/logistics. Experience in customer service and customer excellence. Preferred: Experience operating within a fast-paced construction industry with a focus towards maintenance. Contact Eunice in Haughey Recruitment to discuss this role in more detail on 02887 440033.
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Construction Planner
to join their growing team. Job Role:
Planner Location:
Dungannon area Hours of Work:
Full Time 37.5 hrs per week Reporting to:
Contracts Manager Role Overview:
The Planner will be responsible for the planning and scheduling of job orders, ensuring efficiency and cost-effectiveness whilst providing a first-class service to our clients. This role will require teamwork and liaising closely with all stakeholders in the business and assisting daily in managing targets and workflows effectively. Operations - Key Activities / Responsibilities: Be the initial point of contact for tenants for urgent, routine and adaptation works. Scheduling customer appointments and creating events. Notifying customers on planned arrival of workers. Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability. Raising survey events on new COTs, Adaptions and Response jobs. Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly. Liaise with administration team, supervisor and management to answer queries and review works in progress. Liaise daily with client district maintenance officers/administrators. Monitoring of required completion dates, ensuring they are met, or extension requested where required. Dealing with queries and complaint resolution. Maintaining standards and processes to reach KPI targets. Support other planning areas when required as part of a cross-functional team environment. Review KPI prior to monthly meeting and prepare any documents needed for any possible challenges. Prioritise customer orders by due date to support the company in meeting target deadline KPI. Escalate issues promptly to management and help resolve problems in a timely fashion. Requirements: Essential: IT literate, proficient in Microsoft Office. Previous experience in scheduling/logistics. Experience in customer service and customer excellence. Preferred: Experience operating within a fast-paced construction industry with a focus towards maintenance. Contact Eunice in Haughey Recruitment to discuss this role in more detail on 02887 440033.
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