The Heat Networks team is responsible for shaping and implementing the future regulatory regime for heat networks. Ofgem will be responsible for regulating the heat networks market when the necessary legislation is in place. We provide advice and expertise to government on the detailed design of the new regulatory arrangements. The Heat Networks team is also making preparations for Ofgem's future oversight role, including how we will monitor the market, work with stakeholders and deliver our new functions.
The scale of change needed as the market transitions to statutory regulation means that team members have exposure to unique regulatory challenges and must engage with a broad range of stakeholders to find solutions. The heat network industry has many players - large corporate entities, small privately run heat suppliers, local authorities, housing associations, billing and customer service providers. The team will have to engage with all of them in order to develop a regulatory regime that meets the needs of customers, industry and the regulator.
This particular role will work on the development of the consumer protection framework on issues that may include vulnerability, as well as, billing and transparency. You will work closely with a small team developing these frameworks, and with teams working on other areas of the consumer protection regime (ie on step-in, compliance, enforcement, digital, and pricing).
Our policy practice is founded on three pillars: Strategy - ensuring that sound evidence and analysis informs our approach; Democracy - giving confidence that robust governance and accountability supports effective decision-making; and Delivery - effective implementation and delivery systems that see policy impact on practice.
The purpose of this specific role is to produce robust analysis to make evidence-based recommendations on heat networks policy to decision makers.
Person specification
Key Responsibilities
Policy Development
Stakeholder Management
Behaviours
We'll assess you against these behaviours during the selection process:
Technical skills
We'll assess you against these technical skills during the selection process:
Benefits
Alongside your salary of £32,498, OFGEM contributes £9,414 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
The scale of change needed as the market transitions to statutory regulation means that team members have exposure to unique regulatory challenges and must engage with a broad range of stakeholders to find solutions. The heat network industry has many players - large corporate entities, small privately run heat suppliers, local authorities, housing associations, billing and customer service providers. The team will have to engage with all of them in order to develop a regulatory regime that meets the needs of customers, industry and the regulator.
This particular role will work on the development of the consumer protection framework on issues that may include vulnerability, as well as, billing and transparency. You will work closely with a small team developing these frameworks, and with teams working on other areas of the consumer protection regime (ie on step-in, compliance, enforcement, digital, and pricing).
Our policy practice is founded on three pillars: Strategy - ensuring that sound evidence and analysis informs our approach; Democracy - giving confidence that robust governance and accountability supports effective decision-making; and Delivery - effective implementation and delivery systems that see policy impact on practice.
The purpose of this specific role is to produce robust analysis to make evidence-based recommendations on heat networks policy to decision makers.
Person specification
Key Responsibilities
Policy Development
- Responsible for high quality, timely, and robust analysis of core issue/s and policy options resulting in evidence based recommendations.
- Drafting of clear and concise documents, including briefings, policy documents, consultations, impact assessments, guidance and decision letters.
- Supporting and directing key workstreams and projects, including responsibility for internal and external stakeholder engagement by prioritising, scoping and delivering work.
Stakeholder Management
- Effectively communicating the benefits, challenges and trade-offs of policy proposals to senior colleagues and partners
- Ensuring delivery by effective collaboration across teams, supporting professions and other sources of evidence and expertise to understand and manage risks and issues
- Responsible for representing Ofgem externally, building constructive and supportive relationships to ensure challenges and issues are identified and resolved in consumers interests.
- Experience of working on policy development and supporting the assessment of options to inform regulatory or consumer protection proposals. Ability to support the development of recommendations that highlight the risks, and trade-offs to decision makers (LEAD).
- Excellent written and verbal communication skills.
- Strong analytical and problem solving skills
- Demonstrable interest and/ or experience in public policy/energy/net zero
- Demonstrative experience in engaging with/managing multiple stakeholders.
- Ability to manage different work activities or workstreams to keep projects on track
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to the Candidate Pack and Role Profile attached for full details.
Benefits
Alongside your salary of £32,498, OFGEM contributes £9,414 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
