Polish Claims Assessor

Polish Claims Assessor focuses on travel guard operates service centres across asia, europe, and the americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans.

What the role involves

• Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans.
• Manage travel insurance claims from start to finish.
• Review policy terms to determine claim validity and make fair, informed decisions.

Skills and requirements

• Contribute to continuous improvement of processes and customer experience.
• Fluency in Polish and English (written and spoken).
• Previous experience in claims, insurance, or financial services (preferred).
• Ability to manage multiple tasks and prioritise workload effectively.

Confirmed role details

• Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Candidate fit

• Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support.
• Handling customer queries, including complaints, in a professional and timely manner.

Additional role context

• Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services.
• Travel Guard became part of Zurich Cover-More in December 2024.
• Communicate clearly with policyholders, clients, and third parties (including medical providers).