Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a
Portfolio Lead
Your role in a nutshell: Reporting into the Customer Account Lead, the Portfolio lead will run a significant part of our business with a customer, owning a series of engagements end-to-end from sales through to delivery as well as customer satisfaction. This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer’s priorities and growth agenda, supported by the CAL. The portfolio lead will be responsible for bringing together teams from the service towers working in that portfolio to create an E2E team delivering value for our customer. What you'll do: Client Relationship Management Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients Co-create with the customer shaping deals and solutions to deliver the innovation, transformation agenda and next step change of offerings Build long standing relationships with the customer Account Management Manages a P&L view at contract level across VOIS/tVOIS throughout deal lifecycle (from qualification to delivery to renewal) for that portfolio Support the CAL in the overall account agenda and priorities Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within the portfolio of work Bring together different Service line leads within their portfolio of work Sales leadership and Excellence Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends What you'll bring to our team: Demonstrated sustained client relations management experience at a C-suite level or key decision-makers in the industry. Building trusted client relationships. Managed a portfolio of work across multiple customers previously Shown ability to grow and expand existing engagements within client environment Demonstrated ability to bring together disparate teams to drive client success Leadership skills with the ability to manage and inspire cross-functional teams. Consulting experience ideal, but not essential Fluent English language knowledge
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Your role in a nutshell: Reporting into the Customer Account Lead, the Portfolio lead will run a significant part of our business with a customer, owning a series of engagements end-to-end from sales through to delivery as well as customer satisfaction. This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer’s priorities and growth agenda, supported by the CAL. The portfolio lead will be responsible for bringing together teams from the service towers working in that portfolio to create an E2E team delivering value for our customer. What you'll do: Client Relationship Management Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients Co-create with the customer shaping deals and solutions to deliver the innovation, transformation agenda and next step change of offerings Build long standing relationships with the customer Account Management Manages a P&L view at contract level across VOIS/tVOIS throughout deal lifecycle (from qualification to delivery to renewal) for that portfolio Support the CAL in the overall account agenda and priorities Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within the portfolio of work Bring together different Service line leads within their portfolio of work Sales leadership and Excellence Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends What you'll bring to our team: Demonstrated sustained client relations management experience at a C-suite level or key decision-makers in the industry. Building trusted client relationships. Managed a portfolio of work across multiple customers previously Shown ability to grow and expand existing engagements within client environment Demonstrated ability to bring together disparate teams to drive client success Leadership skills with the ability to manage and inspire cross-functional teams. Consulting experience ideal, but not essential Fluent English language knowledge
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