Portfolio Management Director

Our client, a leading brand in the property management industry, has contracted Cobalt to help with the hire of a Client Director for their team. This position will require a distinct background working at a management level within the residential block management space. The core responsibility will be to manage a sole client that owns a selection of mixed-use, large-scale developments, whilst also managing a team of Estate Managers who are based at each site. Key responsibilities: Build and maintain a strong relationship with key stakeholders within the account, including property owners, leaseholders, and resident associations. Oversee all aspects of service delivery to ensure the account meets contractual obligations and regulatory requirements. Collaborate with property managers and operational teams to address service charges, maintenance, and compliance issues specific to the account. Act as the primary escalation point for resolving complex issues. Reporting on financial performance, compliance, and operational metrics related to the account. Provide regular updates and host meetings with the client to review performance and address concerns. Support and mentor team members involved in managing the account to uphold high service standards. Key skills required: Significant experience within the leasehold space. Extensive knowledge of the section 20 process and dealing with major works projects. BSA, Health & Safety, Fire Safety and related Building Safety knowledge is essential. Notable client relationship management skills. Strong customer service and attention to detail. Strong budgeting and financial management experience. Why this role: Very competitive package based on experience. Flexible working opportunities (only 3 days per week in the office). Management of a small team. If this position is of interest and you feel you would be a suitable candidate, then please apply online.

#J-18808-Ljbffr