We are looking to appoint a committed and highly motivated practice manager to be part of our progressive team.
The successful candidate will play a pivotal role in ensuring the efficient and effective management of the practice, driving growth and sustainability in line with NHS policies and developments.
We are looking for proven HR skills along with excellent interpersonal and team skills to ensure the smooth running of the practice.
In addition, business and organisational skills will be essential to manage practice budgets, keeping the practice on a firm financial footing and compliant with CQC regulations.
The Practice Manager is a key member of the team and will be expected to help and support the team in achieving goals and targets, be able to motivate the team and to delegate where necessary. They must be able to be a trusted representative for the practice in the wider health care system in which the practice operates.
We are looking for a PM to work a minimum of 30 hours, up to full time would be considered for the right candidate. Free parking is available.
Main duties of the job
The main role of the post is to manage, coordinate and oversee all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance and ensuring the practice achieves its long-term objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting continuous improvement, collaborative working, service delivery, learning and development, and ensure the practice complies with CQC regulations. About us
Meadowside is a long established friendly and supportive practice in the ever-growing town of Congleton and currently looks after 8,000 patients. The surgery is warm and welcoming with a well-established team consisting of: 3 GP partners, 4 salaried GPs, 1 Advanced nurse practitioner, 3 practice nurses, 1 Assistant practitioner, 1 Health care assistant and a reception/administration team of 12. A number of other staff work in collaboration with us including a first contact physiotherapist, paramedics and pharmacists providing consultations and other services to our patients. Our collective purpose is to provide the best possible direct care to our patients and to work on their behalf to improve care given to them indirectly by other providers where possible. Job responsibilities
Management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities and CQC, QOF and locally commissioned services targets are met. HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance ensuring employment law and legislation is adhered to. Workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working. Provide support and advice to the partnership; managing the financial aspects of the practice in conjunction with partners; facilitate partners and practice meetings, produce agendas and action plans; keeping up to date with developments. Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training. Person Specification
Qualifications
Good standard of education with excellent literacy and numeracy skills Educated to degree level in healthcare or business Experience
Experience of working with the general public Experience of managing multidisciplinary teams Experience of performance management including appraisals, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of workforce planning, forecasting and development NHS/primary care general practice experience Relevant health and safety experience Personal Qualities
Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to drive and deliver change effectively Other requirements
Flexibility to work outside of core office hours Maintain confidentiality at all times Full UK driving licence Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The main role of the post is to manage, coordinate and oversee all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance and ensuring the practice achieves its long-term objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting continuous improvement, collaborative working, service delivery, learning and development, and ensure the practice complies with CQC regulations. About us
Meadowside is a long established friendly and supportive practice in the ever-growing town of Congleton and currently looks after 8,000 patients. The surgery is warm and welcoming with a well-established team consisting of: 3 GP partners, 4 salaried GPs, 1 Advanced nurse practitioner, 3 practice nurses, 1 Assistant practitioner, 1 Health care assistant and a reception/administration team of 12. A number of other staff work in collaboration with us including a first contact physiotherapist, paramedics and pharmacists providing consultations and other services to our patients. Our collective purpose is to provide the best possible direct care to our patients and to work on their behalf to improve care given to them indirectly by other providers where possible. Job responsibilities
Management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities and CQC, QOF and locally commissioned services targets are met. HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance ensuring employment law and legislation is adhered to. Workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working. Provide support and advice to the partnership; managing the financial aspects of the practice in conjunction with partners; facilitate partners and practice meetings, produce agendas and action plans; keeping up to date with developments. Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training. Person Specification
Qualifications
Good standard of education with excellent literacy and numeracy skills Educated to degree level in healthcare or business Experience
Experience of working with the general public Experience of managing multidisciplinary teams Experience of performance management including appraisals, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of workforce planning, forecasting and development NHS/primary care general practice experience Relevant health and safety experience Personal Qualities
Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to drive and deliver change effectively Other requirements
Flexibility to work outside of core office hours Maintain confidentiality at all times Full UK driving licence Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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