Job Title : Practice Manager
Salary : Up to £43,000 per annum, depending on experience.
Location : Glasgow and surrounding areas.
Job Type : Full-time, permanent
Hours : 40hrs
Do you want to be part of a fantastic local practice with great client relationships that has global opportunities?
Do you want to expand your skills as part of an award-winning group that boasts excellent facilities?
Your role and responsibilities
The Practice Manager will work as part of the senior leadership team to ensure we provide exceptional client care and support our associates. Within this role you will be involved in all aspects of managing our six-site veterinary practices including the purpose-built Roundhouse Hospital. The successful candidate will support the business in the following areas: Financial:
Effective management of practice debt, oversee processing of insurance forms, banking, and working with the clinical director to deliver the practice's sales budget. Health and Safety:
Working with the health and safety business partner to ensure correct protocols are followed and up-to-date documentation is maintained across all sites. Operational Management:
Ensure effective day-to-day running of the practice, reacting to problems as they happen and ensuring a smooth workflow. Develop protocols and implement new initiatives and technologies. Building Maintenance:
Ensure that any maintenance problems are reported, and a plan made to ensure issues are rectified. Client Experience:
Maintain a welcoming, professional, and compassionate atmosphere for clients and their pets, ensuring that all client interactions are positive and that any complaints or concerns are dealt with promptly and professionally. Our ideal candidate will have strong communication skills, enjoy problem-solving, and provide effective and positive team management. Previous experience in the veterinary industry would be advantageous but not essential. You will have experience in team management and show strong leadership skills as well as an interest in developing and progressing the client journey. This is an opportunity to make a difference in veterinary care for both clients and their pets. Benefits
5 weeks holiday + bank holidays + Birthday Leave RCVS & VDS fees paid External CPD funded Extensive free online Linnaeus CPD program Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. About Us
The Pets'n'Vets Family are an award-winning group of small animal practices that have been serving Glasgow and the surrounding areas for 50 years. Our sites are based in Blantyre, Hairmyres, Crookfur, Queen Margaret Drive, and Scotstoun. We are equally proud of our purpose-built Veterinary Roundhouse Hospital in Glasgow's Southside, providing both primary care and referral surgery services year-round. For those looking to develop their skills in our established clinics, this is a perfect opportunity. We have a wonderful, friendly team at Pets'n'Vets, and any new associates will be warmly welcomed. As a team, we all support each other, with regular clinical and whole team meetings. The team are all passionate, dedicated veterinary professionals who pride themselves on offering high standards of care. Our large team includes certificate holders in Surgery, ECC, Cardiology, and Medicine as well as experienced RVNs, Patient Care Assistants, and Client Care Advisors. To apply, please complete the quick application form below, alternatively, for more information please contact.
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The Practice Manager will work as part of the senior leadership team to ensure we provide exceptional client care and support our associates. Within this role you will be involved in all aspects of managing our six-site veterinary practices including the purpose-built Roundhouse Hospital. The successful candidate will support the business in the following areas: Financial:
Effective management of practice debt, oversee processing of insurance forms, banking, and working with the clinical director to deliver the practice's sales budget. Health and Safety:
Working with the health and safety business partner to ensure correct protocols are followed and up-to-date documentation is maintained across all sites. Operational Management:
Ensure effective day-to-day running of the practice, reacting to problems as they happen and ensuring a smooth workflow. Develop protocols and implement new initiatives and technologies. Building Maintenance:
Ensure that any maintenance problems are reported, and a plan made to ensure issues are rectified. Client Experience:
Maintain a welcoming, professional, and compassionate atmosphere for clients and their pets, ensuring that all client interactions are positive and that any complaints or concerns are dealt with promptly and professionally. Our ideal candidate will have strong communication skills, enjoy problem-solving, and provide effective and positive team management. Previous experience in the veterinary industry would be advantageous but not essential. You will have experience in team management and show strong leadership skills as well as an interest in developing and progressing the client journey. This is an opportunity to make a difference in veterinary care for both clients and their pets. Benefits
5 weeks holiday + bank holidays + Birthday Leave RCVS & VDS fees paid External CPD funded Extensive free online Linnaeus CPD program Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. About Us
The Pets'n'Vets Family are an award-winning group of small animal practices that have been serving Glasgow and the surrounding areas for 50 years. Our sites are based in Blantyre, Hairmyres, Crookfur, Queen Margaret Drive, and Scotstoun. We are equally proud of our purpose-built Veterinary Roundhouse Hospital in Glasgow's Southside, providing both primary care and referral surgery services year-round. For those looking to develop their skills in our established clinics, this is a perfect opportunity. We have a wonderful, friendly team at Pets'n'Vets, and any new associates will be warmly welcomed. As a team, we all support each other, with regular clinical and whole team meetings. The team are all passionate, dedicated veterinary professionals who pride themselves on offering high standards of care. Our large team includes certificate holders in Surgery, ECC, Cardiology, and Medicine as well as experienced RVNs, Patient Care Assistants, and Client Care Advisors. To apply, please complete the quick application form below, alternatively, for more information please contact.
#J-18808-Ljbffr
