The successful candidate will provide effective management and leadership skills ensuring operational effectiveness whilst maintaining targets, adherence to processes, NHS, Health and Safety, and CQC compliance. You will need to have a friendly and approachable manner and the ability to work under pressure in a changing environment. Job Responsibilities
Job Title:
Practice Manager Responsible to:
The Partners Responsible for:
All Salaried and Contracted Staff Job Purpose:
Provide strategic and operational leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe, and effective working environment. Duties and Responsibilities
Strategic, Management and Planning
Keep abreast of current affairs and identify potential threats and opportunities. Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development. Monitor and evaluate performance of the Practice team against objectives; identify and manage change. Develop and maintain effective communication both within the Practice and with relevant outside agencies. Prepare and update the Practice Development Plan, oversee the implementation of the aims and objectives. Assess and evaluate accommodation requirements and manage development and expansion plans. Financial Management
Manage Practice budgets and seek to maximise income. Through negotiation with the commissioning bodies and NHS England, ensure the Practice receives an appropriate and equitable allocation of resources. Understand and report on the financial implications of contract and legislation changes. Manage Practice accounts; submit periodic and year-end figures promptly and liaise with the Practice accountant. Monitor cash-flow, prepare regular forecasts and reports to the partners. Human Resources
Oversee the recruitment and retention of staff and provide a general personnel management service. Ensure that all staff are legally and gainfully employed. Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role. Organisational
Convene meetings, prepare agendas and ensure distribution of minutes as necessary. Develop Practice protocols, procedures, and other practice documentation. Review and update as required. Ensure that Practice premises and equipment are properly maintained and cleaned. Patient Services
Adopt a strategic approach to the development and management of patient services. Ensure service development and delivery is in accordance with local and national guidelines. Information Technology and Data Services
Evaluate and plan Practice IT implementation and modernisation. Keep abreast of the latest IT developments in all aspects of primary care. Information Governance & Confidentiality
Responsible as the Information Governance lead and Information Asset Owner (IAO). Ensure that all appropriate IG records and submissions are completed to the highest standards. Equality and Diversity
Support the equality, diversity and rights of patients, carers and colleagues. Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues. Health and Safety
Act as the Practice health and safety lead. Assist in promoting and maintaining their own and others health, safety and security. Quality
Ensure the Practice meets and exceeds the standards set by the Care Quality Commission. Work effectively with individuals in other agencies to meet patient needs. Person Specification
Experience
Essential Proven experience. Human Resources management. Problem solving. Desirable General Practice Management. Financial management. Project Management experience. Knowledge
Essential Information Governance. Accounting, business management systems & budgeting. Desirable NHS. Knowledge of SystmOne. Personal Attributes
Essential Excellent interpersonal skills. Organised. Team Player. Qualifications
Essential Evidence of CPD. Desirable Education to a degree level. For further information please email. Closing date Monday 24th February 2025.
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