Practice Support Manager

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Full time
Location: Nottingham
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Job offered by: Katie Bard
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We are looking for a Secretarial Manager to join a large national law firm with beautiful offices and a relaxed and nurturing atmosphere!

This role is offering £40,000 a year, on a hybrid basis within their Nottingham City Centre office. This role is perfect for someone who has come from a similar background as a practice support manager within legal or good professional services management experience. Working within the real estate team, your role would be responsible for the successful delivery of the legal support service and the operational day-to-day management of the practice assistants and team assistants, being the main point of contact by working closely with all the members of the team. The day-to-day duties of the role would include: Manage individual performance such as meetings, annual appraisals, probation reviews, and objective setting. Coordinating the day-to-day running of the team such as approval of expenses and overtime. Ensuring smooth induction of new starters, transfer, and maternity returns to the department. Acting as a coach to the team and providing pastoral care and management of the wellbeing of the team. Performance management through identifying training needs and personal development through feedback. Managing resource allocation. Developing relationships with the fee earners to understand client requirements. Responsible for the prioritisation of work across the support team. Line management of the practice assistants and team assistants to work proactively and collectively to ensure productivity. Manage headcount in line with business needs and budget. Arrange and chair legal support meetings. Reviewing processes and introducing new improvements and services. Ensuring full compliance with legal teams of our policies and procedures. The skills needed for this role would be excellent communication skills, managing multiple stakeholders, ability to balance conflicting priorities, forward-thinking, and proactiveness.

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