Job Description
Key role objective The principal function of this position is to support the UK pre-construction sales team in answering customer and supply chain inquiries, help prepare customer tender submissions and undertake general administrative duties in a busy subcontracting business within the Construction Industry. Reports / Responsible to Pre-Construction Manager (Line Manager) Key areas of responsibility Provide administrative support to the pre-construction sales team, including: Answering and processing incoming customer sales inquiries (phone, email and website) for new projects, recording relevant information on WJ’s Customer Relationship Management (CRM) Database and distributing to relevant staff and teams. Maintaining customer procurement portals with up to date and relevant company information. Assist with completion of customers supply chain Pre-Qualification Questionnaires (PQQ’s) Assist the Pre-Construction Manager with the relevant preparation for the monthly sales meeting, including collating slide decks, and taking meeting minutes. Support the Pre-Construction Manager and Managing Director in gathering relevant information and generating slides for the monthly SLT and FM reports. Manage and maintain effective filing systems within the sales folders ensuring that filing is completed on a regular basis, so all files are kept up to date and relevant. Assist in the company’s marketing and business development activities such as organising industry web and print promotional advertising, procuring merchandise, planning & execution of company events & trade shows and setting up business development meetings for Senior Managers and Directors. Complete general administrative duties, such as drafting of internal and external sales communications, photocopying, scanning and note-taking for the sales team. Maintain WJ’s own Supply Chain Database, relevant prices and pre-qualification process. Perform other administrative tasks as required. Provide administrative cover for other departments where required. Skills, Qualifications & Experience Calm, understanding and empathetic Proven experience in sales support, operations, and/or administrative roles. Strong organisational and multitasking skills. Excellent communication and interpersonal skills. Excellent time management skills. String IT skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with Smartsheet is advantageous but not essential. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Working Conditions The role is office-based at our head office in Kings Langley, Hertfordshire. Hours are 08:30 to 17:00, Monday to Friday, with one-hour unpaid lunchbreak. Physical Requirements The role requires regular use of a Visual Display Unit (VDU) as part of their day-to-day activities.
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Key role objective The principal function of this position is to support the UK pre-construction sales team in answering customer and supply chain inquiries, help prepare customer tender submissions and undertake general administrative duties in a busy subcontracting business within the Construction Industry. Reports / Responsible to Pre-Construction Manager (Line Manager) Key areas of responsibility Provide administrative support to the pre-construction sales team, including: Answering and processing incoming customer sales inquiries (phone, email and website) for new projects, recording relevant information on WJ’s Customer Relationship Management (CRM) Database and distributing to relevant staff and teams. Maintaining customer procurement portals with up to date and relevant company information. Assist with completion of customers supply chain Pre-Qualification Questionnaires (PQQ’s) Assist the Pre-Construction Manager with the relevant preparation for the monthly sales meeting, including collating slide decks, and taking meeting minutes. Support the Pre-Construction Manager and Managing Director in gathering relevant information and generating slides for the monthly SLT and FM reports. Manage and maintain effective filing systems within the sales folders ensuring that filing is completed on a regular basis, so all files are kept up to date and relevant. Assist in the company’s marketing and business development activities such as organising industry web and print promotional advertising, procuring merchandise, planning & execution of company events & trade shows and setting up business development meetings for Senior Managers and Directors. Complete general administrative duties, such as drafting of internal and external sales communications, photocopying, scanning and note-taking for the sales team. Maintain WJ’s own Supply Chain Database, relevant prices and pre-qualification process. Perform other administrative tasks as required. Provide administrative cover for other departments where required. Skills, Qualifications & Experience Calm, understanding and empathetic Proven experience in sales support, operations, and/or administrative roles. Strong organisational and multitasking skills. Excellent communication and interpersonal skills. Excellent time management skills. String IT skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with Smartsheet is advantageous but not essential. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Working Conditions The role is office-based at our head office in Kings Langley, Hertfordshire. Hours are 08:30 to 17:00, Monday to Friday, with one-hour unpaid lunchbreak. Physical Requirements The role requires regular use of a Visual Display Unit (VDU) as part of their day-to-day activities.
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