Career Opportunities: Problem Manager (30891)
Vacancy ID Number
30891
- Posted - Location(s) (1) - Full or Part Time? (1) - Job Category (1) - Salary Range (1) Function:
CIO Location:
Edinburgh Salary:
£Competitive plus excellent benefits Closing Date:
31 January 2025
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. The TSB Problem Management team is pivotal in the identification and mitigation of risks in the delivery of critical IT services. With a key focus in ensuring that the causes of all major incidents are identified and remediated, you will be exposed to all areas of the bank working in collaboration with colleagues and important third-party partners. The team is based in Edinburgh; however, there is flexibility around working from home and our office. What you’ll bring Experience of working as a Problem Manager with an understanding of methodologies used is preferred. Experience of chairing root cause analysis meetings and writing detailed reports. Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally. Ability to succinctly disseminate important messages to an executive audience. Excellent influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Ability to balance conflicting and changing demands through prioritisation and a pragmatic approach. Self-motivated, able to work on own initiative and collaborate constructively within project and discipline teams. What we offer in return Hybrid and flexible working arrangements to support a healthy work/life balance. An attractive reward and myTSB benefits package, giving you more of what matters to you. A diverse, energising, and collaborative working environment. A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities. A career that’s enriching and full of opportunities. If this sounds right up your street, come and join our team. We make things happen! We are TSB. Life Made More Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day. Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off; if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you! Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.
#J-18808-Ljbffr
Vacancy ID Number
30891
- Posted - Location(s) (1) - Full or Part Time? (1) - Job Category (1) - Salary Range (1) Function:
CIO Location:
Edinburgh Salary:
£Competitive plus excellent benefits Closing Date:
31 January 2025
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. The TSB Problem Management team is pivotal in the identification and mitigation of risks in the delivery of critical IT services. With a key focus in ensuring that the causes of all major incidents are identified and remediated, you will be exposed to all areas of the bank working in collaboration with colleagues and important third-party partners. The team is based in Edinburgh; however, there is flexibility around working from home and our office. What you’ll bring Experience of working as a Problem Manager with an understanding of methodologies used is preferred. Experience of chairing root cause analysis meetings and writing detailed reports. Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally. Ability to succinctly disseminate important messages to an executive audience. Excellent influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Ability to balance conflicting and changing demands through prioritisation and a pragmatic approach. Self-motivated, able to work on own initiative and collaborate constructively within project and discipline teams. What we offer in return Hybrid and flexible working arrangements to support a healthy work/life balance. An attractive reward and myTSB benefits package, giving you more of what matters to you. A diverse, energising, and collaborative working environment. A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities. A career that’s enriching and full of opportunities. If this sounds right up your street, come and join our team. We make things happen! We are TSB. Life Made More Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day. Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off; if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you! Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.
#J-18808-Ljbffr
