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Here at Havas Helia, we’re on a mission to become the best customer engagement agency in the UK.
And you’re a big part of making this happen.
THIS ROLE IS BASED IN HAVAS CIRENCESTER AND HAS A REQUIREMENT TO BE ABLE TO COMMUTE TO OUR SITE THERE.
Better together What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. When you work with us, you’ll also be joining
Havas CX
– an international group dedicated to delivering
meaningful customer experiences
across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company. Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly
meaningful . But it’s not just brands we empower. Working for
Havas CX helia
means you’re working for a company that loves to
empower its people , too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally,
we help you make a difference
– so you can enjoy a rewarding career in our industry. Responsibilities Develop scopes of work
– following a project kick-off with the team you will be responsible for writing an estimate and scope of work, planning timings and booking resources across all sized projects. This could include anything from single emails to a printed direct mail pack. From strategically focused loyalty programmes through to managing builds on email programmes. Manage timings
– able to effectively communicate timings externally and internally. Work closely with our resource manager and tech team to book a variety of projects whilst identifying and resolving any conflicts through collaboration with other producers/teams. Manage budgets
– tracking budgets and expenditure for a variety of projects. Monitoring any change control and scoping any costs associated with this. Then raise POs for external suppliers. Champion ways of working
– participate in establishing practices, templates, policies, tools and processes to manage the accounts and projects more effectively. Coordinate teams
– able to coordinate teams of various skill sets including strategists, creatives, design, tech, client services and other internal stakeholders. Communicate effectively
– clearly communicate with internal teammates to set priorities, meet objectives, ensure that project milestones and budget expectations are met, and determine project expectations across all departments. Build relationships
– able to foster relationships with each department (strategy, creative, design, tech, client services), collaborating with everyone to ensure the smooth delivery of projects. This role will be client-facing which requires someone who is comfortable building relationships and working directly with external stakeholders across a range of different accounts. Problem solver
– identifying issues and risks early in the process and coming up with solutions. Contract Type:
Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
#J-18808-Ljbffr
THIS ROLE IS BASED IN HAVAS CIRENCESTER AND HAS A REQUIREMENT TO BE ABLE TO COMMUTE TO OUR SITE THERE.
Better together What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. When you work with us, you’ll also be joining
Havas CX
– an international group dedicated to delivering
meaningful customer experiences
across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company. Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly
meaningful . But it’s not just brands we empower. Working for
Havas CX helia
means you’re working for a company that loves to
empower its people , too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally,
we help you make a difference
– so you can enjoy a rewarding career in our industry. Responsibilities Develop scopes of work
– following a project kick-off with the team you will be responsible for writing an estimate and scope of work, planning timings and booking resources across all sized projects. This could include anything from single emails to a printed direct mail pack. From strategically focused loyalty programmes through to managing builds on email programmes. Manage timings
– able to effectively communicate timings externally and internally. Work closely with our resource manager and tech team to book a variety of projects whilst identifying and resolving any conflicts through collaboration with other producers/teams. Manage budgets
– tracking budgets and expenditure for a variety of projects. Monitoring any change control and scoping any costs associated with this. Then raise POs for external suppliers. Champion ways of working
– participate in establishing practices, templates, policies, tools and processes to manage the accounts and projects more effectively. Coordinate teams
– able to coordinate teams of various skill sets including strategists, creatives, design, tech, client services and other internal stakeholders. Communicate effectively
– clearly communicate with internal teammates to set priorities, meet objectives, ensure that project milestones and budget expectations are met, and determine project expectations across all departments. Build relationships
– able to foster relationships with each department (strategy, creative, design, tech, client services), collaborating with everyone to ensure the smooth delivery of projects. This role will be client-facing which requires someone who is comfortable building relationships and working directly with external stakeholders across a range of different accounts. Problem solver
– identifying issues and risks early in the process and coming up with solutions. Contract Type:
Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
#J-18808-Ljbffr
