Product Analyst

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose This role is critical in leveraging data to inform decision making, enhance our digital proposition, and support the pursuit of product-market fit and growth. As a Product Analyst, you will work within the Product team and closely with UX and Marketing teams to analyse user behaviour, identify trends, and uncover opportunities for innovation and optimisation. Your insights will drive actionable recommendations to improve customer experiences, increase engagement, and accelerate growth. Role Accountabilities Analyse product and user data to uncover patterns, trends, and insights that inform product decisions. Monitor key performance indicators (KPIs) such as engagement, retention, and conversion rates. Conduct cohort analyses to understand customer behaviour across different segments, within our target audience. Collaborate with your product colleagues to identify gaps in the product offering and areas for improvement. Use data to test hypotheses around value propositions, features, and user needs. Analyse the effectiveness of product changes and experiments, including A/B tests and multivariate testing. Identify opportunities to improve onboarding, engagement, and customer lifetime value (CLTV). Partner with Marketing to evaluate the performance of campaigns and identify opportunities for optimisation. Support engineering and data teams in ensuring data accuracy, accessibility, and scalability. Build dashboards and visualisations to communicate findings and track product performance. Skills and Knowledge Strong problem-solving skills and the ability to derive actionable insights from complex data sets. Familiarity with A/B testing and experimentation frameworks. Understanding of product-market fit and growth metrics Strong proficiency in data analysis tools and programming languages (e.g., SQL, Python, R). Experience with analytics platforms such as Google Analytics, FullStory Excellent skills in data visualization tools (e.g., Tableau, Power BI). A customer-focused self-starter. Experience Proven experience in product analytics, data analysis, or a related role in a digital-first business Experience working with cross-functional teams in an Agile environment Experience of working in a fast-paced environment Company Benefits A competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones

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