Company
Established in 2007, Spabreaks.com made an immediate name within the travel sector and quickly became Europe’s leading Spa Travel Agency. Having opened with just 2 staff and 25 UK based venues, we have been on a rollercoaster journey and have now grown to a team of 70, working with over 1000 of the world’s leading spa hotels. We send away over 6000 travellers each week, have won multiple industry awards, and we are just getting started!
What makes us unique? Our people. Our employees are the life of our business, and by joining our team you will become part of the most talented, ambitious, passionate, collaborative, and entrepreneurial team in travel as we continue to make huge waves in the market and develop Spabreaks.com into a household name in the travel industry.
Role
The key purpose of this role is to act as general support to the Product Managers, helping them with travel, email correspondence, and general administration. Liaising with suppliers, this role will help manage the organisation of internal training and familiarisation trips, and will also act as the point of contact for suppliers to ensure that all elements of the Spabreaks.com website are up to date, accurate, and relevant. Another key responsibility will be loading rates and packages onto the website. Responsibilities
Managing the Product inbox Replying to and setting up new venues Assisting suppliers with administration, e.g., setting up relevant documents, loading new venues onto the website, loading images/copy to the website, maintaining and ensuring access to accurate venue/supplier information, and portal management Contract filing and administration Loading rates and packages onto the website Responsible for organising familiarisation trips - being the point of contact for suppliers, communicating to participants, and completing all relevant administration Liaising with venues regarding social media and other promotional opportunities to support the Marketing team Supporting the Product Managers with general administrative tasks as and when required Assisting the team with the completion of other Product work when the volume demands support - to be flexible and hands-on as and when required Supporting the sales team, ensuring that they have the tools they need to convert bookings. Skills
Excellent attention to detail Strong ability to multitask and manage own workload An analytical and common sense approach to all tasks – some will involve data input Excellent verbal and written communication skills Willing to learn and improve upon product knowledge IT literate with a good knowledge of Excel / Worksheets Experience in the travel or spa industry is advantageous Excellent organisational skills An interest in Spa and Wellbeing Benefits
Familiarisation trips within the UK Regular company social events Standard pension scheme Corporate gym discount and health club allowance Local discount scheme Path to wellness scheme including free yoga, chair massages, and lunchtime seminars with industry experts Employee Assistance Programme
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The key purpose of this role is to act as general support to the Product Managers, helping them with travel, email correspondence, and general administration. Liaising with suppliers, this role will help manage the organisation of internal training and familiarisation trips, and will also act as the point of contact for suppliers to ensure that all elements of the Spabreaks.com website are up to date, accurate, and relevant. Another key responsibility will be loading rates and packages onto the website. Responsibilities
Managing the Product inbox Replying to and setting up new venues Assisting suppliers with administration, e.g., setting up relevant documents, loading new venues onto the website, loading images/copy to the website, maintaining and ensuring access to accurate venue/supplier information, and portal management Contract filing and administration Loading rates and packages onto the website Responsible for organising familiarisation trips - being the point of contact for suppliers, communicating to participants, and completing all relevant administration Liaising with venues regarding social media and other promotional opportunities to support the Marketing team Supporting the Product Managers with general administrative tasks as and when required Assisting the team with the completion of other Product work when the volume demands support - to be flexible and hands-on as and when required Supporting the sales team, ensuring that they have the tools they need to convert bookings. Skills
Excellent attention to detail Strong ability to multitask and manage own workload An analytical and common sense approach to all tasks – some will involve data input Excellent verbal and written communication skills Willing to learn and improve upon product knowledge IT literate with a good knowledge of Excel / Worksheets Experience in the travel or spa industry is advantageous Excellent organisational skills An interest in Spa and Wellbeing Benefits
Familiarisation trips within the UK Regular company social events Standard pension scheme Corporate gym discount and health club allowance Local discount scheme Path to wellness scheme including free yoga, chair massages, and lunchtime seminars with industry experts Employee Assistance Programme
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