Product Lead (Member Engagement & Retention)
London
We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.
We are looking for extremely entrepreneurial and experienced Product Leaders who value moving quickly and generating impact, highly skilled at prioritisation and delivering product initiatives across the company, have a proven track record of working in data- and metric- driven product organisations, and can help drive organisational change to become a product-led company. This is a senior and complex role with wide remit and direct responsibility for business results.
As a Product Lead at Beauty Pie the three broad areas that you will be responsible for are owning the product direction, roadmap, KPIs and delivery for Member Engagement & Retention (which focuses on getting the existing members to discover the full value of Beauty Pie, stay engaged and retain, as well as getting non-members to convert to membership), upskilling & building the wider product team, and establishing & rolling out scalable product processes.
So, what will you be doing?
Work closely with a cross-functional team of business stakeholders, engineers, and designers to build products that deliver on Retention-specific KPIs.
Display strong leadership, organizational and execution skills.
Is the primary driver for identifying significant opportunities, and driving product vision, strategies, and roadmaps in the context of broader organizational strategies and goals.
Establish shared vision across the company for Retention by building consensus on strategies and priorities leading to product execution.
Guide the teams on how to maximize impact through use of data and research to create effective hypotheses validation and experimentation frameworks prior to full scale build.
Incorporate data, research, and market analysis to inform product strategies and roadmaps.
Define and analyse metrics that inform the success of products.
Lead a team of product managers, engineers, and other cross-functional representatives through the ideation, technical development, and launch of products.
Communicate effectively & manage stakeholders across all levels of seniority up to C-suite and Founder level.
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.
Understand Beauty Pie’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.
Minimum Requirements:
Extensive experience in Product Management at a product-led company, with proven experience in a leadership role.
Experience in a consumer-focused technology or e-commerce company.
Data fluency and strong critical thinking and analytical skills.
Proven track record of delivering high-performing products (measured via business impact generated.)
Management experience with direct reports under your guidance and leadership.
Experience leading data and ML products is preferred.
Past membership business or customer engagement and retention focus is preferred.
What makes someone ‘Beauty Pie’?
Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us:
Bring Your ‘A’ Game : Take ownership & accountability. Make sh*t happen. Grow. Support. Evolve. Invent. Be open-minded.
Be Intelligently Rebellious : Challenge the status quo. Push boundaries. Embrace change. Think BIG.
Be Customer Obsessed : Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback.
It’s All For One (& One For All) : Take advantage of collective intelligence. Act with integrity. Support & challenge. Embrace individuality. Do right by our company, our members, our colleagues & our environment.
We’re committed to diversity & inclusion
As a business that’s based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives.
A bit about our ways of working
We foster a high-performance culture, where you are trusted to get the work done. We treat all of our teams like adults in giving them autonomy and flexibility.
At Beauty Pie we want to support employees to do their best work, have a good work life balance and work flexibly whilst staying connected - and getting the job done.
Your piece of the Beauty Pie:
Life & Balance
Free Membership to Beauty Pie +discount off our products
Pieshares - all employees receive stock options
25 days holiday & your birthday off /22 vacation days for the US team
Flexible bank holidays
Equal leave for all new parents regardless of gender or personal circumstances
Private Medical Insurance
£2,500 / $2,500 to spend on your fertility journey after 2 years service
10 therapy sessions through AXA PPP
So, what are you waiting for?
Apply now for a chance to be part of an inspirational, international and talented team.
Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.
Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.
#J-18808-Ljbffr
We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.
We are looking for extremely entrepreneurial and experienced Product Leaders who value moving quickly and generating impact, highly skilled at prioritisation and delivering product initiatives across the company, have a proven track record of working in data- and metric- driven product organisations, and can help drive organisational change to become a product-led company. This is a senior and complex role with wide remit and direct responsibility for business results.
As a Product Lead at Beauty Pie the three broad areas that you will be responsible for are owning the product direction, roadmap, KPIs and delivery for Member Engagement & Retention (which focuses on getting the existing members to discover the full value of Beauty Pie, stay engaged and retain, as well as getting non-members to convert to membership), upskilling & building the wider product team, and establishing & rolling out scalable product processes.
So, what will you be doing?
Work closely with a cross-functional team of business stakeholders, engineers, and designers to build products that deliver on Retention-specific KPIs.
Display strong leadership, organizational and execution skills.
Is the primary driver for identifying significant opportunities, and driving product vision, strategies, and roadmaps in the context of broader organizational strategies and goals.
Establish shared vision across the company for Retention by building consensus on strategies and priorities leading to product execution.
Guide the teams on how to maximize impact through use of data and research to create effective hypotheses validation and experimentation frameworks prior to full scale build.
Incorporate data, research, and market analysis to inform product strategies and roadmaps.
Define and analyse metrics that inform the success of products.
Lead a team of product managers, engineers, and other cross-functional representatives through the ideation, technical development, and launch of products.
Communicate effectively & manage stakeholders across all levels of seniority up to C-suite and Founder level.
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.
Understand Beauty Pie’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.
Minimum Requirements:
Extensive experience in Product Management at a product-led company, with proven experience in a leadership role.
Experience in a consumer-focused technology or e-commerce company.
Data fluency and strong critical thinking and analytical skills.
Proven track record of delivering high-performing products (measured via business impact generated.)
Management experience with direct reports under your guidance and leadership.
Experience leading data and ML products is preferred.
Past membership business or customer engagement and retention focus is preferred.
What makes someone ‘Beauty Pie’?
Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us:
Bring Your ‘A’ Game : Take ownership & accountability. Make sh*t happen. Grow. Support. Evolve. Invent. Be open-minded.
Be Intelligently Rebellious : Challenge the status quo. Push boundaries. Embrace change. Think BIG.
Be Customer Obsessed : Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback.
It’s All For One (& One For All) : Take advantage of collective intelligence. Act with integrity. Support & challenge. Embrace individuality. Do right by our company, our members, our colleagues & our environment.
We’re committed to diversity & inclusion
As a business that’s based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives.
A bit about our ways of working
We foster a high-performance culture, where you are trusted to get the work done. We treat all of our teams like adults in giving them autonomy and flexibility.
At Beauty Pie we want to support employees to do their best work, have a good work life balance and work flexibly whilst staying connected - and getting the job done.
Your piece of the Beauty Pie:
Life & Balance
Free Membership to Beauty Pie +discount off our products
Pieshares - all employees receive stock options
25 days holiday & your birthday off /22 vacation days for the US team
Flexible bank holidays
Equal leave for all new parents regardless of gender or personal circumstances
Private Medical Insurance
£2,500 / $2,500 to spend on your fertility journey after 2 years service
10 therapy sessions through AXA PPP
So, what are you waiting for?
Apply now for a chance to be part of an inspirational, international and talented team.
Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.
Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.
#J-18808-Ljbffr
