We are looking for an ambitious Product Manager to join our Product team. Improving our help desk software, to help bring better online customer service to millions of customers.
Deskpro is a help desk platform that helps businesses communicate better with their customers (both internal and external) across a variety of channels (email, live chat, voice, etc.). We are looking for a candidate who is a self-starter, inquisitive (wants to know how things work), an enthusiast, and is passionate about how software products and technology can help people communicate better. You'll be part of our
awesome
Product team, working in Central Wimbledon alongside the Development and Design teams while feeding back directly to the CPO to help improve Deskpro.
Your role will involve researching new features or components to add to Deskpro, then working closely with the design and development teams to turn it from a wireframed mock-up into a coded and usable feature within our software. This role will allow you to have a voice and a chance to shape the future of Deskpro. Problem-solving is a key skill you will need as you will be responsible for taking something from an idea to completion. There is huge potential to make a really big impact and accelerate your career at a growing and profitable technology company. We have a lot of major software releases scheduled and future projects that will massively change the look and feel of Deskpro, so it is a really exciting time to get involved at Deskpro. ROLE
Responsible for taking a project from idea to completion Work closely with both the development and design teams to take features from concepts to release Researching, investigating, and understanding which features/components would be good to add to Deskpro Creating wireframes of how it would look and feel in Deskpro Writing up business cases and presenting them to the team Talking to customers to understand their needs and requirements
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Deskpro is a help desk platform that helps businesses communicate better with their customers (both internal and external) across a variety of channels (email, live chat, voice, etc.). We are looking for a candidate who is a self-starter, inquisitive (wants to know how things work), an enthusiast, and is passionate about how software products and technology can help people communicate better. You'll be part of our
awesome
Product team, working in Central Wimbledon alongside the Development and Design teams while feeding back directly to the CPO to help improve Deskpro.
Your role will involve researching new features or components to add to Deskpro, then working closely with the design and development teams to turn it from a wireframed mock-up into a coded and usable feature within our software. This role will allow you to have a voice and a chance to shape the future of Deskpro. Problem-solving is a key skill you will need as you will be responsible for taking something from an idea to completion. There is huge potential to make a really big impact and accelerate your career at a growing and profitable technology company. We have a lot of major software releases scheduled and future projects that will massively change the look and feel of Deskpro, so it is a really exciting time to get involved at Deskpro. ROLE
Responsible for taking a project from idea to completion Work closely with both the development and design teams to take features from concepts to release Researching, investigating, and understanding which features/components would be good to add to Deskpro Creating wireframes of how it would look and feel in Deskpro Writing up business cases and presenting them to the team Talking to customers to understand their needs and requirements
#J-18808-Ljbffr
