Product Manager Mobility & SaaS Services
Business Area: Local Vodafone Business Unit
Posting Country: United Kingdom
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Location: Newbury or London (Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Monday to Friday
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month.
Who we are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
You will be responsible for managing the Mobility Professional and Managed Services products in our SaaS and Mobility portfolio, setting the strategy and product development roadmap for Services for our SaaS portfolio – in particular Microsoft – and our core Mobility portfolio.
You will be responsible for analysing and considering market opportunities and trends, new technologies and customer insights to develop innovative products that bring our propositions to life.
You will be working with the wider Mobility & SaaS Product and Propositions team to build out the compelling why Vodafone for Mobility story, and ensure alignment across other product portfolios.
Product Management
Reviewing the current SaaS and Mobility Professional and Managed Services product set in terms of suitability for VF UK customer requirements, uniqueness in the market, commercial performance and customer experience.
Reviewing and providing recommendations on next steps for the Mobility Professional and Managed Services product portfolio.
Taking new Services products to market, driving the uptake of the product and managing against performance targets.
Ensuring Sales, marketing and GTM are fully enabled to effectively promote your products.
Ensuring the Services portfolio delivers excellent internal and external customer experience.
Contributing towards the overall Mobility Product strategy.
Formulating and agreeing a roadmap of product development, with clear Business Cases, to implement the agreed strategy.
Defining product-related Capex/Opex requirements for the product development strategy.
Ensure communication flows with internal stakeholders are consistent and refreshed on an ongoing basis.
Continuous management of the Services product set, including managing the addition of new features.
Stakeholder Management
Maintaining regular engagement with operational stakeholders to optimise product performance.
Leading product specific engagements with key partners and vendors.
Regular updates to management stakeholders on product performance.
Ongoing engagement with finance and commercial teams to track financial performance.
Sales and Customer engagements to promote products, answer enquiries and gain feedback.
Marketing and Propositions interlock to ensure alignment to strategic direction.
Who you are
Product Management experience with the proven ability to manage an entire product life-cycle from concept to launch for B2B/ Enterprise.
Commercially minded with the proven ability to build a business case and create a P&L.
Experience in Telco or IT.
Experience in a product function within Telecoms.
Excellent communication skills at all levels.
Good business acumen and ability to translate complex technical solutions.
Project management and planning.
Innovative approach to Product Development.
Ability to build relationships and collaborate within a complex matrix structure.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
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