Digital Product Owner – Chatbot
Surrey - Hybrid working
£70,000 - £80,000 + benefits
We currently have an exciting opportunity for a Digital Product Owner on a permanent basis for a leading and ambitious financial services company. The role will be instrumental in developing their chatbot and chat capability. You will be working collaboratively as part of an Agile team and will play a key role in maximizing the value of new and existing products that support customers now and in the future.
The role:
Lead on shaping approach on chatbot development and optimisation Lead product discovery and collaborate with the wider business on user research and customer testing to bring the voice of the customer into your squad Have ownership of the full product lifecycle including optimising and retiring solutions Manage the Product Backlog. Build, prioritise and communicate initiatives, epics, user stories & acceptance criteria Communicate, challenge and own the product vision and convey this to delivery teams Continuously review business needs, refine priorities, deliverables, and seek out opportunities and risks Ensure all initiatives have a clear cost-benefit case supporting any build/investment Set Objectives & Key Results (OKRs) for the product to measure alignment and delivery of strategic goals Support Business Change & Readiness activity to ensure value optimisation What you will bring:
Experience with building and optimising chatbot experiences A passion for improving value from Products and putting the customer at the heart of all product design/delivery An experienced Product Owner who has led the end-to-end product delivery lifecycle Experience working on large Agile projects and an understanding of Scrum and DevOps Proficient at generating high quality documentation including user stories, use cases and flow diagrams The ability to confidently challenge but also engage, influence, and inspire partners and stakeholders to drive collaboration and alignment A Product Owner related certification (e.g. PSPO, CSPO) is advantageous The successful candidate will receive a salary of between £70,000 and £80,000 plus several generous benefits to support your health, wellbeing, and lifestyle. Please apply now for more information. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
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Lead on shaping approach on chatbot development and optimisation Lead product discovery and collaborate with the wider business on user research and customer testing to bring the voice of the customer into your squad Have ownership of the full product lifecycle including optimising and retiring solutions Manage the Product Backlog. Build, prioritise and communicate initiatives, epics, user stories & acceptance criteria Communicate, challenge and own the product vision and convey this to delivery teams Continuously review business needs, refine priorities, deliverables, and seek out opportunities and risks Ensure all initiatives have a clear cost-benefit case supporting any build/investment Set Objectives & Key Results (OKRs) for the product to measure alignment and delivery of strategic goals Support Business Change & Readiness activity to ensure value optimisation What you will bring:
Experience with building and optimising chatbot experiences A passion for improving value from Products and putting the customer at the heart of all product design/delivery An experienced Product Owner who has led the end-to-end product delivery lifecycle Experience working on large Agile projects and an understanding of Scrum and DevOps Proficient at generating high quality documentation including user stories, use cases and flow diagrams The ability to confidently challenge but also engage, influence, and inspire partners and stakeholders to drive collaboration and alignment A Product Owner related certification (e.g. PSPO, CSPO) is advantageous The successful candidate will receive a salary of between £70,000 and £80,000 plus several generous benefits to support your health, wellbeing, and lifestyle. Please apply now for more information. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
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