Product Quality Engineer Stevenage Stevenage - Transport Office (LM0228)– Bessemer Drive, Stevenage, SG1 2DL Permanent Full Time Grade 3 Hours – 37 per week Monday to Friday At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. We're looking for a Product Quality Engineer to be part of our specialised team responsible for product evaluation, ensuring our own label major domestic appliance product range, one of the largest in our business meet all regulatory compliances and are safe. You'll influence the design, maintaining a high quality which will reduce call centre activity, increase first time fix rates and reduce service costs. You’ll work closely with our European suppliers, our Hong Kong office and other parts of our incredible business. Role overview: Product Evaluation Evaluating respective product categories (Major Domestic Appliances) and advise the Commercial Team as to their suitability of sale Compliance by documentation checking and product testing Constant monitoring of product quality, involving pre-shipment inspection review, investigation of customer returns and repair service data Product Safety Conducting safety investigations for selected products and all follow-up actions must be clearly assigned and actioned in a timely manner Working closely with our HK office to provide technical guidance Assisting the update of the Product Safety database of reported incidents reporting Regularly monitoring European & UK standards for relevant updates that may affect our business Legislation & Standards Regularly monitoring European & UK standards for relevant updates that may affect our business Updating relevant updates to the management team You will need: Experience of product development, safety requirements and quality management procedures Good understanding of current and developing technologies Experienced to degree level or equivalent or possesses relevant technical qualifications Ability to assess technical risk and to formulate an effective risk management strategy for both development and manufacturers, suppliers Full valid UK driving licence and passport To be able to travel oversees as required We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include: Performance related bonus Product discounts on the latest tech A range of wellbeing initiatives Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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We’re on a mission to help everyone enjoy amazing technology. And as a market-leading omnichannel tech retailer, we’re in a position to connect millions of customers, online and in our stores, with the best tech. But we don’t just sell tech. We deliver it, install it, fix it, re-home it and recycle it. In fact, we’re the biggest recycler and repairer of tech in the UK. Everything we achieve is thanks to our 25,000 colleagues, who work to create amazing moments for our customers – and for ourselves. Working here is a chance to help both people and the planet. From the big wins to the everyday little zings of being in a job you love, it all adds up to something amazing. Everyone’s different so we’ve designed our benefits and opportunities to reflect that. Perhaps you’re looking for training and to gain skills for life. Or maybe you’re focused on career progression or building your network. Whatever your goal, we’ll help you go after what you really want. We’ve got amazing perks, including discounts on the latest tech, healthcare plans and the opportunity to earn bonuses. And because we’re here for our colleagues, we care for their mental wellbeing. We’ve trained 1,400 colleagues to become Mental Health First Aiders and Mental Health Champions and have a 24-hour confidential helpline for all colleagues. As a business, we also champion flexible working. In our Corporate teams, for example, we offer hybrid working. Our aim is to create the perfect mix of working options to allow us all to collaborate, connect and do our best work. Depending on the business needs, our hybrid policy ranges from 3 days a week in the office to 1-2 days a month. Join our team and start making an impact from day one. Welcome to amazing. Keep up to date with all things Currys on Instagram and Facebook. Simply search @lifeatcurrys.