The Product Specialist will implement the WinPath Pathology Software into hospitals and Trusts within the UK as directed by the Product Specialist Team Leader and the Project Manager to satisfy customer and business requirements. They will act in a consultative role, with the customer, in configuring the WinPath Software to enhance the workflow of the laboratory with domain knowledge and will be an instrumental element in the functional development of the WinPath Product. Responsibilities:
To understand our customers’ workflow, advise and assist with CliniSys products and configuration to facilitate these needs. To be fully conversant with the functionality of the Pathology product(s) of your discipline. To be conversant with the core functionality of Pathology products. Assist the Project Manager with the implementation; that will include time management, resource planning, and working with Trust or Customer IT representatives. Comprehend the customers’ requirements as specified in the PID (Project Initiation Document) and the design document presented at the sales stage. Contribute to the development of the software product. To make recommendations based on customer feedback with regard to software changes and enhancements. Assist with demonstrations and presentations for the Sales and Marketing team. Deliver relevant courses for key users of pathology, as required. To attend team meetings and agreed training courses. To be responsive to reasonable requests from your line manager or project managers. Contribute to and support Pathology team members and build a knowledge base. Knowledge, Skills & Abilities:
BMS 2 status in the UK Health sector. Experience within an IT or software provider's organisation or implementation. Moderate experience in a project management environment is desirable.
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