Productivity Engineer
Location: London
Type: Permanent
Working: Hybrid
Salary: £30.5K + 10% Annual Discretionary Bonus
Are you an experienced
Productivity Engineer
with a passion for Microsoft 365 technologies? Do you thrive in dynamic environments, ensuring the smooth operation of IT services and driving continuous improvement? If so, we have a fantastic opportunity for you! Our client, a prestigious institution in the higher education sector, is seeking a skilled
Productivity Engineer
to join their IT team. This role plays a crucial part in maintaining and enhancing
Microsoft 365 productivity services , including
SharePoint, OneDrive for Business, Project Online, and the Power Platform . Key Responsibilities:
Manage the resolution of incidents and service requests related to
Microsoft 365 productivity tools . Support the implementation of
technological change
across the Microsoft 365 ecosystem. Assist in
service improvements , ensuring the institution benefits from the latest advancements in IT productivity. Identify opportunities to
reduce environmental impact
and implement sustainable IT solutions. Work closely with
cross-functional IT teams
to deliver outstanding service. Contribute to the development of
fit-for-purpose IT solutions , ensuring optimal value for investment. Produce high-quality
technical documentation
to support knowledge sharing and training. What We're Looking For:
Essential: Strong technical expertise in
Microsoft Office 365 components
(SharePoint Online, OneDrive for Business, etc.). Advanced
troubleshooting skills
and ability to resolve complex IT issues. Experience working with
IT service management processes
(incident, change, and problem management). Excellent
communication skills , with the ability to engage both technical and non-technical stakeholders. Strong
organisational skills
and ability to manage priorities effectively. Proven ability to produce
technical documentation
(Runbooks, How-to Guides). Desirable: Experience administering a
Microsoft 365 tenancy . Knowledge of
Power Platform
(Power Apps, Power BI, Power Automate). ITIL Foundation qualification. Understanding of
IT security protocols and industry standards . In our company values, we aim for equity at all stages of the recruitment process; please let us know if we can do anything to make the process more accessible to you.
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Productivity Engineer
with a passion for Microsoft 365 technologies? Do you thrive in dynamic environments, ensuring the smooth operation of IT services and driving continuous improvement? If so, we have a fantastic opportunity for you! Our client, a prestigious institution in the higher education sector, is seeking a skilled
Productivity Engineer
to join their IT team. This role plays a crucial part in maintaining and enhancing
Microsoft 365 productivity services , including
SharePoint, OneDrive for Business, Project Online, and the Power Platform . Key Responsibilities:
Manage the resolution of incidents and service requests related to
Microsoft 365 productivity tools . Support the implementation of
technological change
across the Microsoft 365 ecosystem. Assist in
service improvements , ensuring the institution benefits from the latest advancements in IT productivity. Identify opportunities to
reduce environmental impact
and implement sustainable IT solutions. Work closely with
cross-functional IT teams
to deliver outstanding service. Contribute to the development of
fit-for-purpose IT solutions , ensuring optimal value for investment. Produce high-quality
technical documentation
to support knowledge sharing and training. What We're Looking For:
Essential: Strong technical expertise in
Microsoft Office 365 components
(SharePoint Online, OneDrive for Business, etc.). Advanced
troubleshooting skills
and ability to resolve complex IT issues. Experience working with
IT service management processes
(incident, change, and problem management). Excellent
communication skills , with the ability to engage both technical and non-technical stakeholders. Strong
organisational skills
and ability to manage priorities effectively. Proven ability to produce
technical documentation
(Runbooks, How-to Guides). Desirable: Experience administering a
Microsoft 365 tenancy . Knowledge of
Power Platform
(Power Apps, Power BI, Power Automate). ITIL Foundation qualification. Understanding of
IT security protocols and industry standards . In our company values, we aim for equity at all stages of the recruitment process; please let us know if we can do anything to make the process more accessible to you.
#J-18808-Ljbffr
