Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Location:
Home-based within Greater Bristol; other well-connected locations within the SW and Midlands considered. Travel:
50%, primarily within the South West and Midlands but also occasionally to include the larger UK. Reporting to:
Associate Manager, Professional & Veterinary Affairs
Job Purpose: The PCV is a varied and flexible role providing both technical support to veterinary customers and commercial support to regional sales and marketing teams. You will be responsible for helping drive veterinary nutrition growth through relationship building and influence of veterinary specialists, key thought leaders, healthcare teams, and veterinary students, increasing awareness, recommendation, and sales of Hill’s products. You will ensure the highest levels of customer service and nutritional expertise in order to build trust and respect within the veterinary industry, delivering information on Hill’s products to specialists and other veterinary clinic accounts to drive their endorsement. The position serves as a technical liaison, consulting, coaching, and training Territory Managers primarily in the South West and Midlands sales region, but occasionally to the wider UK and Ireland commercial team. What you will do Provide technical nutritional support to veterinary customers through telephone and digital support, including emails and professional-audience social media platforms, as part of the Hill’s Veterinary Consult Service, 1-2 days per week (with occasional increase to accommodate rota coverage). In partnership with our customer development team, develop and grow relationships with key opportunity customers, including key thought leaders, referral centres, and corporate veterinary practices in the region. Provide face-to-face and virtual coaching, training, support, and mentoring to Territory Managers in South West and Midlands sales region on technical nutritional skills, product knowledge, and veterinary practice development and relations. Provide professional support to veterinary schools in South West and Midlands region, including seminars, virtual learning and engagement activities, and other ways to drive nutritional engagement and Hill’s brand awareness among future veterinary professionals. Provide professional support at regional veterinary meetings and congresses as requested by the (Associate) Veterinary Affairs Manager(s). Provide support in developing and checking technical accuracy of marketing and educational materials as requested by the (Associate) Veterinary Affairs Manager(s). Deliver information on Hill’s products and services through excellent written and oral communication and presentation skills. Maintain the highest professional and ethical standards whilst representing the company. Who you are Excellent English language communication skills (written, verbal and presentation) and ability to tailor key messages to audience. Must be able to work independently, manage a demanding schedule with some irregular hours and manage travel within region to deliver internal and external customer visits/training; some overnight and weekend travel required. Proactive and creative - ability to make sound decisions under conditions of uncertainty or complexity. Proficient in the use of digital tools, such as Google Docs, Sheets, and Slides, as well as some proficiency with social media engagement. What you have Planning/Priority Setting Teamwork and Collaboration Consumer/Customer Focused Relationship Building Education & Experience Graduate degree in veterinary medicine RCVS registered and clinically competent 3+ years of small animal clinical practice experience Basic understanding of business terminology; good analytical skills Strong work ethic; professional appearance and approach; high integrity Self-motivated and highly competitive Passion for pets and nutrition Drive to grow and build the business, through direct key thought leader relationships and supporting the account base of the region’s sales team Key Challenges To identify and implement strategies for improving and promoting veterinary recommendation of dietetic and wellness nutrition. Juggling a highly varied workload, prioritising areas of most commercial importance. Pitching conversations, presentations and technical materials and information at an appropriate level, whilst effectively communicating Hill's evidence-based nutrition and research. Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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