Program Manager, Delivery Experience, Australia Stores

Amazon Australia is growing quickly as we work to create an awesome shopping and delivery experience for our customers. Are you an Owner and a Builder who can help grow the Amazon business in Australia? Are you passionate about working with product and technology / engineering teams to enhance the on-site customer fulfillment experience, and building tools that drive success for both internal teams and external partners? Amazon Australia is looking for a driven Product / Program Manager to own feature enhancements that define the customer fulfillment experience. If you'd like to help us build the place to find and buy anything online and get it delivered quickly, this is your chance to make history. To excel in this role, you will : Be passionate about the customer experience and delivering innovative enhancements on behalf of customers Be willing to "roll up your sleeves" and operate with limited guidance Have strong interpersonal skills and the ability to influence remote teams, both tech and non-tech Bring analytical horsepower, enhanced Excel skills (and ideally SQL), and a deep curiosity about how things work Possess advanced project management skills, ideally experienced working in agile environments Be commercially savvy and have excellent business judgment Bring operational rigor, holding your program stakeholders accountable to the highest of standards This is a rare opportunity to join a fast-paced, start-up environment in one of the world's most pioneering companies. Wearing multiple hats is a key part of our team ethos, and we welcome applications from candidates with the same mindset. Our team operates out of our fabulous Sydney CBD office, conveniently located near many transportation options. Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation, and paid parental leave options, amongst others. BASIC QUALIFICATIONS 3+ years of product management experience Experience managing technical products or online services Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services PREFERRED QUALIFICATIONS Knowledge of SQL and VBA at an advanced level Experience building and analyzing cost / benefit scenarios and business cases and communicating results throughout the organization

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