Ham House and Garden is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including outdoor events, workshops, outdoor theatre, guided tours, exhibitions to engage our audiences with our collection and family-friendly activities through the seasons. Reporting to the Visitor Operations & Experience Manager, you'll be working alongside the Communications & Marketing Officer, Welcome Manager, and Volunteering & Community Officer. What you'll be doing:
Devising and running an audience-led programme of events and activities with partnerships at their heart. Planning and organising a programme of events, activities, and exhibitions, linking everything to Ham and building on its core narrative. Addressing existing and new audiences spanning from the Surrey countryside to urban London. Managing budgets and volunteers. Working closely with the Operations & Experience Manager in the planning stage and with colleagues from all departments during delivery. Leading effective communication of our audience-led programme across the site, hosting regular planning meetings with the whole property team. Focusing on activities run by partner organisations and embedding local partnerships with community groups into our visitor driving offer by liaising with Ham's Volunteering & Community Officer. Who we're looking for
Experience in planning and running events and activities. Experience in running small partner-led projects. Able to measure and assess results, showing their impact against key performance indicators. Able to effectively communicate at all levels. Dedicated to providing excellent customer service. Able to prioritise workload and manage competing deadlines. The package
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary. Free entry to National Trust places for you, a guest, and your children (under 18). Rental deposit loan scheme. Season ticket loan. EV car lease scheme. Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts. Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible. Employee assistance programme. Free parking at most Trust places.
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