To support on a range of back-office pre- and post-construction project tasks in line with Stark Works and Stark Infra’s multi-utility project delivery processes, ensuring reporting and communication with clients and other stakeholders are maintained to a high service level. This role is involved throughout the lifecycle of a project, from accepting the project handover from Technical Solutions through to project completion and adoption.
Responsibilities & Accountabilities
Initiate and manage the land rights process and ensuring best-in-class SLAs are maintained.
Liaising with clients and contractors to gain all project information requirements throughout the project lifecycle.
Supporting handover meetings between technical solution team members and operational project managers, ensuring project plan requirements are correctly documented.
Ensure MPxN requests and creation are completed within best-in-class SLAs.
Update internal and industry databases for assets installed.
Managing mailbox queries and making database updates accurately and within SLAs.
Getting involved in different areas of the department to provide support when people is absent.
Participate in regular training/learning activities to maintain and develop skills and knowledge.
Adhere to all Stark policies, procedures and working practices.
Any other reasonable duties as required.
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