Project Manager - Lead Restoration/Mitigation Technician
Job Description 12.01.24 PuroClean Emergency Restoration seeks experienced Project Managers, Lead Restoration Technicians & helpers to join our team in Linthicum Heights & Hunt Valley, MD. Normal work hours are Monday-Friday 7:30-4/5pm with a mandatory on call rotation. We offer a comprehensive benefits package to all full-time employees after a 90-day trial period. Responsibilities include, but are not limited to:
Scoping & executing Mitigation Projects – of water, fire, mold, biohazard in homes and commercial buildings. Specialty cleaning & deodorization. Business Process adherence and SLA (Service Level Agreement) Compliance. Projection documentation and photographing throughout mitigation process. Proficiency in the use of chosen software systems. Demolition, Cleaning, Contents cleaning and pack out. Possibly some light construction including board ups. Desired Qualifications:
Ideally a minimum of 2 years’ experience working in the restoration mitigation industry or other relevant experience. IICRC Restoration Industry Certification in Water Restoration, ASD - Advanced Structural Drying, Fire & Smoke Restoration, Mold & Biohazard Remediation, Carpet Cleaning. Committed to being “World Class”. Energetic, reliable and positive team member who is willing to learn new skills and have a “can do” attitude. Strong customer service skills. Able to interact directly with customers, insurance adjusters, referral sources and provide exceptional customer service. Ability to navigate through smartphone/tablet and use the software that is critical to our business. Ability to work overtime in response to emergency situations after normal business hours. Ability to lift 50lbs. Ability to perform labor intensive work – at times in PPE, in unsanitary/dirty conditions. Should have a valid driver’s license, pass a background check and drug screening. Relevant experience would be military, restoration, emergency response, construction. Be a leader and an awesome team player. Be a starter and a finisher. Professional and Personal Development:
Be 100% reliable and dependable. Show up each day with a positive attitude and ready to work. Relentlessly continue professional development of Puroclean specific skills and expertise. Relentlessly continue personal development of leadership goals. Take a lead role in writing, scheduling, and executing a personal and professional skills development plan. Equipment, Fleet and Warehouse Management:
Make sure supplies, tools and equipment required for jobs are fully stocked and available for job. Coordinate with office staff to maintain proper on-hand inventory of professional cleaning products, operating supplies, tools, equipment, and vehicles. Manage equipment and materials inventory. Manage and maintain organization for vehicles, equipment, and facilities. Appearance and Risk/Safety Management:
Follow Puroclean uniform policy (branded polo shirt, khaki pants, work boots) and code of conduct. Understand and follow safety guidelines on the jobsite, in the warehouse, and while traveling. Use of Tools/Software:
Consistently use available technology for execution, organization, and tracking of jobs. Program requirement includes, but not limited to Purologic(Dash), Xactanalysis, CompanyCam, MICA-Mitigate, Virtual Assist, Dropbox, Xactimate. 24/7 Emergency Service:
You will be given a company phone or you will be compensated for using your personal phone for work purposes. As such, you will be expected to be responsive during business hours and after. When necessary, you will be expected to come in during off hours to cover any loss that may need attention immediately.
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Job Description 12.01.24 PuroClean Emergency Restoration seeks experienced Project Managers, Lead Restoration Technicians & helpers to join our team in Linthicum Heights & Hunt Valley, MD. Normal work hours are Monday-Friday 7:30-4/5pm with a mandatory on call rotation. We offer a comprehensive benefits package to all full-time employees after a 90-day trial period. Responsibilities include, but are not limited to:
Scoping & executing Mitigation Projects – of water, fire, mold, biohazard in homes and commercial buildings. Specialty cleaning & deodorization. Business Process adherence and SLA (Service Level Agreement) Compliance. Projection documentation and photographing throughout mitigation process. Proficiency in the use of chosen software systems. Demolition, Cleaning, Contents cleaning and pack out. Possibly some light construction including board ups. Desired Qualifications:
Ideally a minimum of 2 years’ experience working in the restoration mitigation industry or other relevant experience. IICRC Restoration Industry Certification in Water Restoration, ASD - Advanced Structural Drying, Fire & Smoke Restoration, Mold & Biohazard Remediation, Carpet Cleaning. Committed to being “World Class”. Energetic, reliable and positive team member who is willing to learn new skills and have a “can do” attitude. Strong customer service skills. Able to interact directly with customers, insurance adjusters, referral sources and provide exceptional customer service. Ability to navigate through smartphone/tablet and use the software that is critical to our business. Ability to work overtime in response to emergency situations after normal business hours. Ability to lift 50lbs. Ability to perform labor intensive work – at times in PPE, in unsanitary/dirty conditions. Should have a valid driver’s license, pass a background check and drug screening. Relevant experience would be military, restoration, emergency response, construction. Be a leader and an awesome team player. Be a starter and a finisher. Professional and Personal Development:
Be 100% reliable and dependable. Show up each day with a positive attitude and ready to work. Relentlessly continue professional development of Puroclean specific skills and expertise. Relentlessly continue personal development of leadership goals. Take a lead role in writing, scheduling, and executing a personal and professional skills development plan. Equipment, Fleet and Warehouse Management:
Make sure supplies, tools and equipment required for jobs are fully stocked and available for job. Coordinate with office staff to maintain proper on-hand inventory of professional cleaning products, operating supplies, tools, equipment, and vehicles. Manage equipment and materials inventory. Manage and maintain organization for vehicles, equipment, and facilities. Appearance and Risk/Safety Management:
Follow Puroclean uniform policy (branded polo shirt, khaki pants, work boots) and code of conduct. Understand and follow safety guidelines on the jobsite, in the warehouse, and while traveling. Use of Tools/Software:
Consistently use available technology for execution, organization, and tracking of jobs. Program requirement includes, but not limited to Purologic(Dash), Xactanalysis, CompanyCam, MICA-Mitigate, Virtual Assist, Dropbox, Xactimate. 24/7 Emergency Service:
You will be given a company phone or you will be compensated for using your personal phone for work purposes. As such, you will be expected to be responsive during business hours and after. When necessary, you will be expected to come in during off hours to cover any loss that may need attention immediately.
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