Prop-Tech Account Manager (Client Aftercare) Role – Regents Park NW1
About our client... We’re a fun, modern, friendly brand, out there to make life easier and quicker for fast-moving renters and to provide valuable business tools for agents to grow their business and market share. We’re also here to help private landlords move their properties faster and more efficiently as we're a fully accessible portal. What our client is looking for The successful candidate will focus on nurturing relationships with existing clients, ensuring they stay engaged with our platform, and coordinate product demos for the senior team. This role is essential for ensuring long-term client satisfaction and fostering strong retention. We're seeking an enthusiastic, results-driven individual with strong communication skills as well as strong empathy and some knowledge of the rental property industry. This is an exciting opportunity to work with one of the most interesting new Proptech start-ups within the property sphere. Responsibilities: Maintain regular communication with clients via phone and email to ensure ongoing engagement. Address client concerns and provide ongoing support. Schedule and coordinate product demos for the senior team. Monitor client activity and identify opportunities for further engagement. Gather feedback to help improve platform features and client experience. Skills and experience needed for the role: Excellent communication skills; written and verbal. Proven experience in account management, client relations, or customer support. Ability to build and maintain strong client relationships. 2-year account management experience, ideally in a
SaaS/Tech/Prop Tech
environment. Organised, proactive, and detail-oriented; lettings experience ideally. IT proficient including Microsoft Word, Excel, and PowerPoint. Familiarity with CRM tools and sales tracking software is a plus. Salary: from £30,000 per year basic + Monthly commission and bonuses OTE 35-40k. Perks + Info Four weeks holiday (not including bank holidays) + Health insurance & Birthdays off.
Monday to Friday , based in the office 9:30am-6pm (no hybrid or remote working). If this role is of interest to you and you have the necessary role requirements, please submit your most up-to-date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
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About our client... We’re a fun, modern, friendly brand, out there to make life easier and quicker for fast-moving renters and to provide valuable business tools for agents to grow their business and market share. We’re also here to help private landlords move their properties faster and more efficiently as we're a fully accessible portal. What our client is looking for The successful candidate will focus on nurturing relationships with existing clients, ensuring they stay engaged with our platform, and coordinate product demos for the senior team. This role is essential for ensuring long-term client satisfaction and fostering strong retention. We're seeking an enthusiastic, results-driven individual with strong communication skills as well as strong empathy and some knowledge of the rental property industry. This is an exciting opportunity to work with one of the most interesting new Proptech start-ups within the property sphere. Responsibilities: Maintain regular communication with clients via phone and email to ensure ongoing engagement. Address client concerns and provide ongoing support. Schedule and coordinate product demos for the senior team. Monitor client activity and identify opportunities for further engagement. Gather feedback to help improve platform features and client experience. Skills and experience needed for the role: Excellent communication skills; written and verbal. Proven experience in account management, client relations, or customer support. Ability to build and maintain strong client relationships. 2-year account management experience, ideally in a
SaaS/Tech/Prop Tech
environment. Organised, proactive, and detail-oriented; lettings experience ideally. IT proficient including Microsoft Word, Excel, and PowerPoint. Familiarity with CRM tools and sales tracking software is a plus. Salary: from £30,000 per year basic + Monthly commission and bonuses OTE 35-40k. Perks + Info Four weeks holiday (not including bank holidays) + Health insurance & Birthdays off.
Monday to Friday , based in the office 9:30am-6pm (no hybrid or remote working). If this role is of interest to you and you have the necessary role requirements, please submit your most up-to-date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
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