Job Details:
Job Title: Property Executive
Contract duration: 3 months initial contract
Work mode: On-site (5 days a week)
Pay rate: PAYE
Job Description:
Creates reports
to help in identifying deliver sales and service driving initiatives with Retailers and Tenants and support in making improvements in passenger experience. Some knowledge of the product range for each Retailer needed, ensuring business partners are compliant on a day-to-day basis with range and general standards. Identify and incorporate new opportunities , operational activities, and work streams that maximize sales and service opportunities. Continually improve the operational excellence and service standards of our business partners to deliver excellent passenger experience in line with all Initiatives - through influencing managers to continually strive to improve results including but not limited to Quality Service Monitor, and operational activities that impact safety. Focuses on compliance
with company Security, Fire, and Health & Safety compliance policies, ensuring safe working practices to minimize risk to self, work colleagues, and customers. In particular focus on Property tenants' safety. Produce preventative maintenance life safety asset reports and dashboard, ensuring Property buildings are compliant with statutory obligations. Manages day-to-day logistics operations
by supporting Retail and Property to manage Back of House operations including working with the HCC Supplier to ensure deliveries are optimized and managed in a timely way, which doesn't negatively impact Fire and H&S policies. Crisis management : Actively participates in crisis management and assists in coordinating contingency planning as required, which may involve working flexibly in times of crisis. This is specific to maintaining service levels when in crisis situations. Ensure Business Partners support the delivery of
environmental and sustainability standards
as relevant to their brand, following any guidelines issued to them by Heathrow. Champion and support this in Retail and Property departments. Ensuring communications and understanding of changes to HAL processes and policies and assist with operationally setting up new business partners at Heathrow, being the first point of contact and acting as a conduit for all operational queries such as recruitment, ID process, stock management, and deliveries (this includes ensuring all databases are correct). Coordinate the reporting of Property and Retail close calls using Safety reporting systems.
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to help in identifying deliver sales and service driving initiatives with Retailers and Tenants and support in making improvements in passenger experience. Some knowledge of the product range for each Retailer needed, ensuring business partners are compliant on a day-to-day basis with range and general standards. Identify and incorporate new opportunities , operational activities, and work streams that maximize sales and service opportunities. Continually improve the operational excellence and service standards of our business partners to deliver excellent passenger experience in line with all Initiatives - through influencing managers to continually strive to improve results including but not limited to Quality Service Monitor, and operational activities that impact safety. Focuses on compliance
with company Security, Fire, and Health & Safety compliance policies, ensuring safe working practices to minimize risk to self, work colleagues, and customers. In particular focus on Property tenants' safety. Produce preventative maintenance life safety asset reports and dashboard, ensuring Property buildings are compliant with statutory obligations. Manages day-to-day logistics operations
by supporting Retail and Property to manage Back of House operations including working with the HCC Supplier to ensure deliveries are optimized and managed in a timely way, which doesn't negatively impact Fire and H&S policies. Crisis management : Actively participates in crisis management and assists in coordinating contingency planning as required, which may involve working flexibly in times of crisis. This is specific to maintaining service levels when in crisis situations. Ensure Business Partners support the delivery of
environmental and sustainability standards
as relevant to their brand, following any guidelines issued to them by Heathrow. Champion and support this in Retail and Property departments. Ensuring communications and understanding of changes to HAL processes and policies and assist with operationally setting up new business partners at Heathrow, being the first point of contact and acting as a conduit for all operational queries such as recruitment, ID process, stock management, and deliveries (this includes ensuring all databases are correct). Coordinate the reporting of Property and Retail close calls using Safety reporting systems.
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