Creating and maintaining accurate electronic property and client records. Focus on building rapport with the client in order to understand their portfolio, upsell the units and convert initial enquiries into deals. Running reports and checking data, to provide accurate portfolio performance reports for colleague and client use. Attending regular client meetings. Maintain regular contact with the Leasing Manager and Operations Manager in relation to any incoming offers and deals. Registering of inbound leads and self-generating enquiries from the network database. Oversee deal progression from offer through completion. Create and maintain detailed, accurate file notes. Achieve objectives and targets set by the management team on a monthly, quarterly and annual basis. Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations. Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines. Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record. Comply with all legislation and internal audit guidelines. Being pro-active and managing time effectively to provide a high level of support to the team. Have a good understanding of the local marketplace thus gaining an advantage over our competitors. Providing a high level of customer service at all times. Experience and Skills Required:
Excellent organisational and prioritisation skills. Excellent written and verbal communication skills. Must have access to a personal mobile and laptop device. Previous experience within an estate agency or an administration role, an advantage but not essential. Working knowledge of Microsoft Office. Benefits:
Continued opportunities for career progression. Award winning training. Fantastic company culture. If this sounds like the role for you please apply or for further information contact
recruitment@hamptons.co.uk .
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