Newcastle 6121315245103
2 Days per week
Predominantly working from home
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK. For office based and hybrid roles, your commute to the place of work must be less than 1 hour. This is a temporary role. Please do not apply if you are seeking a permanent position. Skills & Experience:
Knowledge and competent use of Microsoft Office applications with the ability to create, manipulate and update spreadsheets and databases and excellent keyboard skills. Experience of dealing with sensitive and confidential information. Good verbal and written communication skills. Good organisation and time management skills. Excellent customer service skills, with the ability to resolve complex enquiries. Live minute taking skills. Ability to support meetings including production of minutes and/or action points. What's involved with this role:
Post supporting the SEND Assessment and Review Service. You should be able to use all the MS Office functions with speed, be accurate and detail conscious and be a team player. You will be trained to use the in house systems.
Key Responsibilities:
Take part in identifying and embedding business process improvements. Deal with enquiries, including technical queries about the service in line with procedures and protocols. Collate and prepare management information as needed. Give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed. Provide interactive WP support to the allocated service using digital, audio or copy typing. Contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve the service. Develop and maintain positive joint working relationships with relevant internal and external stakeholders. Provide a professional and courteous reception service as needed.
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