Responsibilities:
Ensure Quality and Accuracy: Develop and execute quality control audit plans to enhance billing precision.
Evaluate and Improve Processes: Review customer account ledgers, test invoicing parameters, and identify areas for optimisation.
Upskill and Support the Team: Train colleagues on quality standards and controlled processes, boosting overall accuracy.
Drive Results: Define and track KPIs, ensuring targets are met and corrective actions are taken where needed.
Act as a Key Escalation Point: Handle revenue-related queries and provide effective resolutions.
Support Transformation Projects: Be a vital contributor to internal projects, driving IRIS's ongoing success.
Are you ready for an exciting new challenge that lets you take ownership of quality control processes and make a real impact on Billing Operations? We're looking for a detail-oriented Quality Assurance (QA) Auditor (Level 3) to join the team and play a key role in ensuring the accuracy and efficiency of our billing processes at IRIS Software Group. This is a fantastic opportunity to grow your career with IRIS while working in a fast-paced, dynamic environment.
Knowledge and Experience:
A strong grasp of Accounts Receivable, revenue processes, CRM, and transactional finance systems. Analytical Skills:
Sharp attention to detail and proficiency with numbers. Key Competencies:
Initiative, teamwork, customer focus, problem-solving, and excellent communication skills. A Can-Do Attitude:
A proactive approach to process improvement and achieving goals.
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A strong grasp of Accounts Receivable, revenue processes, CRM, and transactional finance systems. Analytical Skills:
Sharp attention to detail and proficiency with numbers. Key Competencies:
Initiative, teamwork, customer focus, problem-solving, and excellent communication skills. A Can-Do Attitude:
A proactive approach to process improvement and achieving goals.
#J-18808-Ljbffr
