Are you ready to make an impact in a dynamic, high-performing team dedicated to excellence? Do you have experience working with ISO standards and have a background in auditing? Do you want to join a team of professionals who are passionate about maintaining high standards to keep our patients, visitors and staff safe? If so, we would like to hear from you as we are looking for an experienced individual to work within the Quality & Compliance team.
The QMS & Compliance Officer is a varied and interesting role which requires an experienced individual to undertake a variety of quality & compliance audits across the Trust to demonstrate compliance with legal obligations and to ensure our high standards are maintained in relation to local and national standards.
Main duties of the job The post holder will be responsible for undertaking internal quality & compliance reviews against Essentia standards for services as required undertaken by a range of departments across Essentia. The post holder will be expected to oversee, support and advise on all aspects of the processes. The post holder will have responsibility for liaising with responsible leads to note the action updates, escalate any issues to their line manager and review completed actions in accordance with the relevant standards and to develop working relationships with stakeholders who relate to the specific requirements of the role. The expectations of a range of stakeholders will often conflict and the post holder will require skills in persuasion, diplomacy and the ability to explain technical information and subjects in terms which are clearly understandable.
About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
Job description Job responsibilities Activities include: Undertake quality and environmental audits of clinical and non-clinical services and spaces, collating the information in preparation for a report to be provided to individual wards and departments on performance. Responsible for dealing with day to day QMS, service and compliance issues and bringing these to the attention of the Environment & QMS Compliance Manager and stakeholders where required. Works collaboratively with the QMS & Environment team and department managers in planning the annual audit programme to ensure all areas are subject to routine, robust and regular audits in line with the current quality standards. Assist and support the QMS & Environment Compliance Manager in the implementation and review of Quality Management Systems across Group Operations and Essentia as required.
Requirements We are looking for an enthusiastic, self-motivated and outcome driven individual who has relevant experience in the following areas: Experience in ISO Standards or similar quality standards. Proven observational, listening and questioning experience. Excellent communication skills, both verbal and written and experience in dealing with staff of all levels. Experience in a quality assurance departments and a good understanding of continuous improvement. Significant experience within the auditing and compliance sector within a large organisation. Ability to interpret data to produce meaningful reports. Ability to engage with others to support the department in driving improvement programmes. Ability to balance conflicting demands and prioritise workloads. Ability to achieve results through effective planning and organisation. Experience within a NHS Foundation Trust would be an advantage but broader relevant experience will be considered.
Person Specification Education/Qualification Essential
NVQ or above or relevant professional experience. GCSE's including English & Maths.
Experience/Knowledge Essential
Experience of auditing in a NHS / clinical setting. Experience of interacting with a wide range of individuals including patients/clients, staff members, senior managers, members of the public and external organisations. Working knowledge of quality governance and management system functions. Experience of gathering and analysing complex and business sensitive information. Experience of report writing using complex data from a number of different departments and integrating information from these to produce the required outcomes. Experience of working with complex databases and generating error free reports.
Employer details Employer name Guy's and St Thomas' NHS Foundation Trust Address All GSTT sites Great Dover Street London SE1 4BY
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr
The QMS & Compliance Officer is a varied and interesting role which requires an experienced individual to undertake a variety of quality & compliance audits across the Trust to demonstrate compliance with legal obligations and to ensure our high standards are maintained in relation to local and national standards.
Main duties of the job The post holder will be responsible for undertaking internal quality & compliance reviews against Essentia standards for services as required undertaken by a range of departments across Essentia. The post holder will be expected to oversee, support and advise on all aspects of the processes. The post holder will have responsibility for liaising with responsible leads to note the action updates, escalate any issues to their line manager and review completed actions in accordance with the relevant standards and to develop working relationships with stakeholders who relate to the specific requirements of the role. The expectations of a range of stakeholders will often conflict and the post holder will require skills in persuasion, diplomacy and the ability to explain technical information and subjects in terms which are clearly understandable.
About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
Job description Job responsibilities Activities include: Undertake quality and environmental audits of clinical and non-clinical services and spaces, collating the information in preparation for a report to be provided to individual wards and departments on performance. Responsible for dealing with day to day QMS, service and compliance issues and bringing these to the attention of the Environment & QMS Compliance Manager and stakeholders where required. Works collaboratively with the QMS & Environment team and department managers in planning the annual audit programme to ensure all areas are subject to routine, robust and regular audits in line with the current quality standards. Assist and support the QMS & Environment Compliance Manager in the implementation and review of Quality Management Systems across Group Operations and Essentia as required.
Requirements We are looking for an enthusiastic, self-motivated and outcome driven individual who has relevant experience in the following areas: Experience in ISO Standards or similar quality standards. Proven observational, listening and questioning experience. Excellent communication skills, both verbal and written and experience in dealing with staff of all levels. Experience in a quality assurance departments and a good understanding of continuous improvement. Significant experience within the auditing and compliance sector within a large organisation. Ability to interpret data to produce meaningful reports. Ability to engage with others to support the department in driving improvement programmes. Ability to balance conflicting demands and prioritise workloads. Ability to achieve results through effective planning and organisation. Experience within a NHS Foundation Trust would be an advantage but broader relevant experience will be considered.
Person Specification Education/Qualification Essential
NVQ or above or relevant professional experience. GCSE's including English & Maths.
Experience/Knowledge Essential
Experience of auditing in a NHS / clinical setting. Experience of interacting with a wide range of individuals including patients/clients, staff members, senior managers, members of the public and external organisations. Working knowledge of quality governance and management system functions. Experience of gathering and analysing complex and business sensitive information. Experience of report writing using complex data from a number of different departments and integrating information from these to produce the required outcomes. Experience of working with complex databases and generating error free reports.
Employer details Employer name Guy's and St Thomas' NHS Foundation Trust Address All GSTT sites Great Dover Street London SE1 4BY
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr
