Job Summary
The Quality Engineer assists the Regional Quality Manager and performs technical quality assurance activities. They strive to support all customers, both internal and external to the company, in their never-ending quest to improve quality.
Responsibilities:
Assistance and Teamwork – 30%
Assist the Branch team in processing and resolving customer concerns, as required.
Provide the organization with technical support.
Understand and apply appropriate quality assurance and improvement processes.
Continuously upgrade skills and knowledge to improve personal effectiveness and provide training and guidance to less experienced/skilled personnel.
Recognize and evaluate the impact on others when making any decision.
Customer and Company Support – 40%
Support New Product Introduction (NPI) activities which includes creating customer sample submissions, i.e., PPAP, FAI, ISIR, etc.
Provide testing and inspection support to Ireland branches.
Record technical information, dimensional, mechanicals, and performance testing.
Effectively communicate with customers, suppliers, and employees of Supply Technologies, as required.
Provide customer concern technical support for key accounts.
Issue Corrective Action requests and 8D documents to vendors. Review and close out, as required.
Provide visible, active support for the ISO9001 and ISO 14001 management systems, and carry out internal audits.
Maintain a safe and unobstructed work area, follow all safety guidelines, and utilize appropriate safety equipment and practices.
Practice positive customer relations and constructive problem-solving.
Maintaining and Creating Documentation – 30%
Construct complete and accurate Production Part Approval Process (PPAP) packages ready for presentation to the customer.
Utilize the Inventory Management System to perform required transactions and to generate reports and metrics, as requested.
Responsible for inspection and testing equipment maintenance and calibration.
Perform Gauge R&R studies, as required.
Our Values:
Do The Right Thing and We Will Succeed:
We insist on honest and ethical behavior; we treat others respectfully; our actions are underlined with high integrity; we partner with others who hold these same values. Go One Better to Achieve Greatness:
We strive to do our best every day; we are curious and seek alternative viewpoints; we value innovation to deliver long-term success; we will not accept the status quo and tirelessly seek to improve. Customer First Balanced with Company Results:
We serve our customers with a sense of urgency; we strive to anticipate our customers' needs; we work with our customers to ensure we are providing them the best solutions they value; we help to deliver the long-term success of our company. WE DO What We Say:
We seek clarity and understanding; we follow through on our commitments; we respectfully challenge and collaborate to achieve mutual success; once we agree, we move forward and make no excuses. Together We Win:
We respect and value each other’s thoughts and opinions; we make the time to develop meaningful relationships; we seek new opportunities to continuously learn; we never miss an opportunity to bring out the best in others. Make a Career at Supply Technologies: Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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We insist on honest and ethical behavior; we treat others respectfully; our actions are underlined with high integrity; we partner with others who hold these same values. Go One Better to Achieve Greatness:
We strive to do our best every day; we are curious and seek alternative viewpoints; we value innovation to deliver long-term success; we will not accept the status quo and tirelessly seek to improve. Customer First Balanced with Company Results:
We serve our customers with a sense of urgency; we strive to anticipate our customers' needs; we work with our customers to ensure we are providing them the best solutions they value; we help to deliver the long-term success of our company. WE DO What We Say:
We seek clarity and understanding; we follow through on our commitments; we respectfully challenge and collaborate to achieve mutual success; once we agree, we move forward and make no excuses. Together We Win:
We respect and value each other’s thoughts and opinions; we make the time to develop meaningful relationships; we seek new opportunities to continuously learn; we never miss an opportunity to bring out the best in others. Make a Career at Supply Technologies: Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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