Quality Improvement Manager
Location:
Home-based, with travel across Scotland Salary:
£35,000 - 38,500 per annum Contract:
Fixed-term (4 months), with potential for permanent employment About the Role ASVA is seeking a dynamic and motivated
Quality Improvement Manager
to lead the development and delivery of Scotland’s new visitor attractions quality scheme. This exciting initiative will raise industry standards, enhance visitor experiences, and support the growth of attractions across Scotland. In this role, you’ll conduct quality assessments, deliver tailored feedback, and provide training to help attractions improve towards world-class status. Combining operational management, business development, and strategic leadership, you’ll be at the heart of transforming Scotland’s tourism landscape. Key Responsibilities Deliver on-site quality assessments and actionable feedback to attractions. Promote the quality scheme and drive membership growth for ASVA. Lead the development of training programs for attractions, both online and in-person. Manage operational aspects, including financial tracking, data insights, and performance monitoring. Build global partnerships to incorporate best practices and innovative strategies. Represent ASVA at industry events and support sector-wide engagement. About You We’re looking for someone with: Strong organisational and interpersonal skills, with a proactive and self-motivated approach. Proven experience in quality improvement, tourism, or operational management. A deep understanding of Scotland’s visitor attractions and industry trends. The ability to analyse data, drive strategic improvements, and manage financial aspects. A full driving license and willingness to travel extensively. Why Join Us? Shape the future of Scotland’s visitor attractions. Work flexibly in a supportive and forward-thinking team. Enjoy opportunities for professional growth in a dynamic sector. Please apply on the link below or send your CV and a maximum one-page cover letter to: CEO | ASVA Seniority Level
Associate Employment Type
Contract Job Function
Quality Assurance, Project Management, and Customer Service Industries
Museums, Historical Sites, and Zoos, Hospitality, and Travel Arrangements
#J-18808-Ljbffr
Location:
Home-based, with travel across Scotland Salary:
£35,000 - 38,500 per annum Contract:
Fixed-term (4 months), with potential for permanent employment About the Role ASVA is seeking a dynamic and motivated
Quality Improvement Manager
to lead the development and delivery of Scotland’s new visitor attractions quality scheme. This exciting initiative will raise industry standards, enhance visitor experiences, and support the growth of attractions across Scotland. In this role, you’ll conduct quality assessments, deliver tailored feedback, and provide training to help attractions improve towards world-class status. Combining operational management, business development, and strategic leadership, you’ll be at the heart of transforming Scotland’s tourism landscape. Key Responsibilities Deliver on-site quality assessments and actionable feedback to attractions. Promote the quality scheme and drive membership growth for ASVA. Lead the development of training programs for attractions, both online and in-person. Manage operational aspects, including financial tracking, data insights, and performance monitoring. Build global partnerships to incorporate best practices and innovative strategies. Represent ASVA at industry events and support sector-wide engagement. About You We’re looking for someone with: Strong organisational and interpersonal skills, with a proactive and self-motivated approach. Proven experience in quality improvement, tourism, or operational management. A deep understanding of Scotland’s visitor attractions and industry trends. The ability to analyse data, drive strategic improvements, and manage financial aspects. A full driving license and willingness to travel extensively. Why Join Us? Shape the future of Scotland’s visitor attractions. Work flexibly in a supportive and forward-thinking team. Enjoy opportunities for professional growth in a dynamic sector. Please apply on the link below or send your CV and a maximum one-page cover letter to: CEO | ASVA Seniority Level
Associate Employment Type
Contract Job Function
Quality Assurance, Project Management, and Customer Service Industries
Museums, Historical Sites, and Zoos, Hospitality, and Travel Arrangements
#J-18808-Ljbffr
