Job Description
Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for suppliers (i.e. external professional lecturers, etc.) and monitor their compliance in collaboration with the Program Management Office. Ensure adherence to health and safety guidelines as well as legal obligations Supervise auditors, and other staff and provide guidance and feedback Oversee all academic related development procedures to identify deviations from quality standards Inspect final outputs from departments Review and monitor corrective action plans submitted by the different Offices. Keep accurate documentation and perform and prepare analysis of audit results. Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures. Oversee the Document Controller and may be assigned as such in the absence of the Document Controller. Performs other related duties as assigned.
Competencies
Working knowledge of data analysis/statistical methods Excellent verbal and written communication skills with the ability. Thorough understanding of quality control standards and methodologies. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite or related software.
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Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for suppliers (i.e. external professional lecturers, etc.) and monitor their compliance in collaboration with the Program Management Office. Ensure adherence to health and safety guidelines as well as legal obligations Supervise auditors, and other staff and provide guidance and feedback Oversee all academic related development procedures to identify deviations from quality standards Inspect final outputs from departments Review and monitor corrective action plans submitted by the different Offices. Keep accurate documentation and perform and prepare analysis of audit results. Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures. Oversee the Document Controller and may be assigned as such in the absence of the Document Controller. Performs other related duties as assigned.
Competencies
Working knowledge of data analysis/statistical methods Excellent verbal and written communication skills with the ability. Thorough understanding of quality control standards and methodologies. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite or related software.
#J-18808-Ljbffr
