Quality Manager

Key Responsibilities: Develop, implement, and maintain the project’s quality management plan for management in alignment with client specifications, project scope, and industry standards. Ensure compliance with all regulatory and contractual requirements related to quality control (QC) and quality assurance (QA). Develop and manage quality assurance protocols, including audits, inspections, and reviews, to ensure consistent compliance with project requirements and standards. Provide guidance on corrective and preventive actions when deviations are identified. Oversee quality control activities, including material testing, structural inspections, and field testing. Ensure proper documentation of inspections, tests, and any non-conformance reports (NCRs). Manage the acceptance of work completed by contractors and subcontractors. Collaborate with design, engineering, and construction teams to review drawings, plans, and specifications for quality risks or concerns. Facilitate communication among stakeholders to resolve quality-related issues promptly. Provide training and guidance to project staff, subcontractors, and workers on quality control processes and best practices. Promote a culture of continuous improvement, encouraging everyone to prioritize quality and safety. Maintain accurate records of all quality-related activities, including test results, inspection reports, non-conformance reports, and corrective actions. Prepare and submit quality management reports to senior management, clients, and regulatory agencies as required. Identify potential quality risks early and work proactively with the project team to implement mitigation strategies. Lead investigations into quality incidents and provide recommendations for process improvements. Ensure that the project is compliant with all applicable construction standards, safety regulations, and environmental laws. Lead internal and external audits of quality systems and practices, and address any findings or recommendations. Qualifications: Bachelor’s degree in Civil Engineering, Construction Management, or related field. Minimum of 10 years of experience in quality management within the construction industry. Current certification in Construction Quality Management from the American Society for Quality (ASQ) or a certified ISO-9001 Lead Auditor as recognized by the ANSI-ASQ National Accreditation Board (ANAB) or Exemplar Global is required. The Quality Manager shall be independent to the physical production driven construction effort. Experience managing quality on large-scale infrastructure projects such as roads, bridges, or utilities is highly desirable. Strong knowledge of construction processes, contract management, quality control systems, and relevant codes and standards (e.g., ASTM, AASHTO, DOT). Familiarity with design-build project delivery methods is preferred. Strong leadership and organizational skills. Excellent communication and interpersonal skills to engage with all project stakeholders. Detail-oriented with strong problem-solving abilities. Proficient in using quality management software and tools (e.g., Procore, Buildertrend) and MS Office suite.

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