The IT and Systems Administrator/Project Coordinator is responsible for troubleshooting system issues and acting as a liaison between our various technology and software providers and the operations and executive team. Responsibilities: Provide first line of technical assistance and support for issues related to computer systems, software, and hardware. Effectively escalate and communicate IT systems issues with technology vendors. Coordinate and manage ongoing IT projects. Provide basic software training, tricks, and tips for a technologically efficient team. Manage and maintain phone tree and phone systems. Research and assist in the implementation of new software and hardware. Assist with the creation and manipulation of large data spreadsheets and PowerPoint presentations. Maintain library electronics databases and templates. Qualifications: Required: Prior ResWare or similar title or closing software experience. Prior Information Technology education or experience. Highly motivated team player and strong individual performer. Driven to efficiently use technology to streamline processes. Detail-oriented with strong analytical, organizational, follow-up, and time management skills. Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality. Ability to make complex and time-sensitive decisions within company guidelines. Ability to communicate and interact effectively with customers, clients, and vendors. Working knowledge and experience with Microsoft Office. Valuable: Multi-state/Title Experience. Why Us: Our Core Values include Attitude, Quality, Integrity, Responsiveness, Teamwork, and Humility. We believe that each employee's well-being strengthens our Core Values. As such, we offer a significant benefits package that includes: Paid Time Off (PTO). Medical, Dental & Vision Insurance. Health Savings Account. 401 (K) Plan. Paid Holidays. Job Posted by ApplicantPro
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