Job Title: Reception Centre First Line Manager
Location: Plymouth, Devon
Compensation: £40,098 + Benefits
Role Type: Full time / Permanent
Role ID: SF61666 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Reception Centre First Line Manager at our Devonport Royal Dockyard site. The role
As a Reception Centre First Line Manager, you’ll be responsible to the Reception Centres Manager for the management and service provision for Camels Head and Granby Reception Centres within Devonport, in line with the MOD Reception Centre contractual obligations. Day-to-day, you’ll review and continually improve processes, to ensure a fully functional and efficient receptions centre environment is maintained. Oversight and management of personnel/HR matters for Access Officers and Customer Service Officers. Assist with the development and implementation of processes to continually improve efficiencies and effective outputs that are value for money. Monitor the customer experience and enhance service delivery, providing monthly reports to the MOD. Provide line management to Access Officers and Customer Service Officers. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential Experience Of The Reception Centre First Line Manager
Proven experience as a line manager with strong leadership skills. Experience in developing a successful team. Ability to deal with conflict. Ability to write and develop coherent, well-advised analytical reporting. Knowledge of theory and practical aspects of security within a major company serving the public sector. Qualifications For The Reception Centre First Line Manager
Management qualification (or relevant experience). GCSE English and Maths C or above (or equivalent). Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at
United Kingdom Security Vetting: clearance levels - GOV.UK . What We Offer
Generous holiday allowance. Matched contribution pension scheme, with life assurance. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+. Employee share scheme. Employee shopping savings portal. Payment of Professional Fees. Reservists in the armed forces receive 10-days special paid leave. Holiday Trading allows employees to buy additional leave or sell up to one working week of annual leave. ‘Be Kind Day’ enables employees to take one working day's paid leave a year to undertake volunteering work. Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email
careers@babcockinternational.com
with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. Closing date: 24/01/2025
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Location: Plymouth, Devon
Compensation: £40,098 + Benefits
Role Type: Full time / Permanent
Role ID: SF61666 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Reception Centre First Line Manager at our Devonport Royal Dockyard site. The role
As a Reception Centre First Line Manager, you’ll be responsible to the Reception Centres Manager for the management and service provision for Camels Head and Granby Reception Centres within Devonport, in line with the MOD Reception Centre contractual obligations. Day-to-day, you’ll review and continually improve processes, to ensure a fully functional and efficient receptions centre environment is maintained. Oversight and management of personnel/HR matters for Access Officers and Customer Service Officers. Assist with the development and implementation of processes to continually improve efficiencies and effective outputs that are value for money. Monitor the customer experience and enhance service delivery, providing monthly reports to the MOD. Provide line management to Access Officers and Customer Service Officers. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential Experience Of The Reception Centre First Line Manager
Proven experience as a line manager with strong leadership skills. Experience in developing a successful team. Ability to deal with conflict. Ability to write and develop coherent, well-advised analytical reporting. Knowledge of theory and practical aspects of security within a major company serving the public sector. Qualifications For The Reception Centre First Line Manager
Management qualification (or relevant experience). GCSE English and Maths C or above (or equivalent). Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at
United Kingdom Security Vetting: clearance levels - GOV.UK . What We Offer
Generous holiday allowance. Matched contribution pension scheme, with life assurance. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+. Employee share scheme. Employee shopping savings portal. Payment of Professional Fees. Reservists in the armed forces receive 10-days special paid leave. Holiday Trading allows employees to buy additional leave or sell up to one working week of annual leave. ‘Be Kind Day’ enables employees to take one working day's paid leave a year to undertake volunteering work. Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email
careers@babcockinternational.com
with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. Closing date: 24/01/2025
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