Reception Manager

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Full time
Location: London
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Job offered by: PPHE Hotel Group
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Category:
Location:

art'otel London Battersea Power Station, United Kingdom We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea Power Station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. As our

Reception Manager , you will receive: Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme – up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events We are looking for a

Reception Manager

with a passion and skill set for exceptional Customer Service who: Has excellent detailed knowledge of Front Office operations Will liaise with the team to ensure guest satisfaction, financial goals, and responsible business targets are met Empowers your team by providing an inspiring service culture through briefings, team meetings, and coaching Plays a hands-on role leading by example, and takes opportunities to motivate, train, and inspire the front office team members Clearly communicates both operational and strategic information, ongoing customer feedback, and ensures team members are trained and developed If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts by dazzling them with sensational service, enriching their knowledge, and encouraging their passion for art and appetite for the finer things in life.

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