Reception / Administrator - Part Time Location:
East Grinstead - must be a car driver due to location Contract Details:
Temporary Hours:
Wednesday to Friday 9am - 5:30pm Salary:
£13 Per hour About Our Client: Our client is an organisation dedicated to delivering high-quality, exceptional customer service. With a focus on customer satisfaction, they are committed to providing a personalised and seamless experience from initial contact right through to the end of the customer journey. Responsibilities: Managing the customer journey from initial interaction to the end of the customers enquiry. Recording customer status on relevant systems and following company policies. Proactively anticipating and addressing customer's concerns and needs. Maintaining the smooth flow of customers when they come to visit site. Effectively communicating with patients and other colleagues regarding updates when onsite. Typing and compiling letters, quotes and payment reminders on behalf of senior team. Ensuring the reception environment is maintained to a high standard. Essential Skills, Qualifications, and Experience: Excellent interpersonal and communication skills Strong organisational and multitasking abilities Previous experience in a customer-facing role Ability to work well under pressure and prioritise tasks Proficiency in relevant computer systems and applications How to Apply: If you are passionate about providing exceptional customer care and delivering an outstanding customer service experience, we want to hear from you.
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