We have an exciting and unique opportunity in Kidderminster Vets for Pets for a Receptionist/Veterinary Care Assistant to join us on a fixed term contract lasting 12 months. So, if you’re looking for some variety in your career, we may just have the role for you!
It’s an exciting time for some of our team members growing their families. One of our Receptionists is currently on maternity leave, so initially your role will entail reception duties primarily. We then have our Student Veterinary Nurse heading on maternity leave from June, so you will then progress into the Veterinary Care Assistant position, with light reception duties when needed, for the remainder of your contract. And there may be opportunities to extend this too.
What your typical day will look like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. Your great client service during a client’s visit will ensure their absolute satisfaction, making them look forward to their next visit. You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This position is for 29 hours per week with a mixture of shift patterns. Occasional holiday cover will be required on a Saturday between 9am and 12 noon and when worked, would be paid as overtime.
The attributes required: You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet to sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and, along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. The salary for this position is national minimum wage.
Location: DY11 7BG
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! #J-18808-Ljbffr
It’s an exciting time for some of our team members growing their families. One of our Receptionists is currently on maternity leave, so initially your role will entail reception duties primarily. We then have our Student Veterinary Nurse heading on maternity leave from June, so you will then progress into the Veterinary Care Assistant position, with light reception duties when needed, for the remainder of your contract. And there may be opportunities to extend this too.
What your typical day will look like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. Your great client service during a client’s visit will ensure their absolute satisfaction, making them look forward to their next visit. You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This position is for 29 hours per week with a mixture of shift patterns. Occasional holiday cover will be required on a Saturday between 9am and 12 noon and when worked, would be paid as overtime.
The attributes required: You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet to sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and, along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. The salary for this position is national minimum wage.
Location: DY11 7BG
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! #J-18808-Ljbffr
