Plymouth Veterinary Group, Plymouth, Plymouth, South West
We are looking for a dedicated Full-Time Administrator/Receptionist to join our fantastic team at Plymouth Veterinary Group in Estover. This is a varied role with a strong focus on assisting clients with their insurance claims, ensuring their pet treatment is claimed for promptly, and covering other admin tasks and reception duties when required. You will be the link between the client and the clinical team; booking appointments, advising clients on services and offers, taking payment, and ensuring the client receives an exceptional customer experience when visiting the practice as well as over the phone. Your day will be spent working with the admin team to complete all tasks within an agreed turnaround and ensuring claims are processed accurately and without delay. More about you
Our ideal person will have previous experience in a small companion animal veterinary practice or within a similar fast-paced customer-focused industry; however, full training will be provided. You will be a friendly, approachable team player with excellent time management skills, a multi-tasker, and have a caring attitude providing support to our clients and their pets. You should be computer literate, have good attention to detail, and follow data protection guidelines. You will be covering 40 hours per week working varied shifts between the hours of 8 am and 8 pm, which will include a share of weekends. In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Discounted staff pet care At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Plymouth Veterinary Group, Plymouth
Colwill Road, Estover, Plymouth, PL6 8RP, United Kingdom
#J-18808-Ljbffr
We are looking for a dedicated Full-Time Administrator/Receptionist to join our fantastic team at Plymouth Veterinary Group in Estover. This is a varied role with a strong focus on assisting clients with their insurance claims, ensuring their pet treatment is claimed for promptly, and covering other admin tasks and reception duties when required. You will be the link between the client and the clinical team; booking appointments, advising clients on services and offers, taking payment, and ensuring the client receives an exceptional customer experience when visiting the practice as well as over the phone. Your day will be spent working with the admin team to complete all tasks within an agreed turnaround and ensuring claims are processed accurately and without delay. More about you
Our ideal person will have previous experience in a small companion animal veterinary practice or within a similar fast-paced customer-focused industry; however, full training will be provided. You will be a friendly, approachable team player with excellent time management skills, a multi-tasker, and have a caring attitude providing support to our clients and their pets. You should be computer literate, have good attention to detail, and follow data protection guidelines. You will be covering 40 hours per week working varied shifts between the hours of 8 am and 8 pm, which will include a share of weekends. In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Discounted staff pet care At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Plymouth Veterinary Group, Plymouth
Colwill Road, Estover, Plymouth, PL6 8RP, United Kingdom
#J-18808-Ljbffr
