Here at Rochester Road Surgery, we are looking to recruit a friendly and enthusiastic individual to support patients and clinicians as a receptionist/administrator, on a part-time basis. The role would include welcoming and helping patients at our reception desk, handling telephone inquiries, dealing with online triage requests, as well as supporting the Practice with other administrative tasks.
This is a single-handed practice with 2 sites. Our list size is approximately 3990.
Essential Experience/Qualifications:
GCSE in Maths and English A-C grade, or equivalent. Experience of working in customer service. Desirable Experience/Qualifications:
Experience of working in General Practice would be beneficial. NVQ in Customer Service. Main Duties of the Job:
The role includes welcoming and helping patients at our reception desk, handling telephone inquiries, dealing with online triage requests, as well as supporting the Practice with other administrative tasks. Person Specification
Qualifications
GCSE in Maths and English A-C grade, or equivalent. Experience of working in customer service. Experience of working in General Practice would be beneficial. NVQ in Customer Service. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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GCSE in Maths and English A-C grade, or equivalent. Experience of working in customer service. Desirable Experience/Qualifications:
Experience of working in General Practice would be beneficial. NVQ in Customer Service. Main Duties of the Job:
The role includes welcoming and helping patients at our reception desk, handling telephone inquiries, dealing with online triage requests, as well as supporting the Practice with other administrative tasks. Person Specification
Qualifications
GCSE in Maths and English A-C grade, or equivalent. Experience of working in customer service. Experience of working in General Practice would be beneficial. NVQ in Customer Service. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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