We have vacancies in the following sectors
Select below to see the jobs in that sector
Main area:
Administrative Services Grade:
NHS AfC: Band 2 Contract:
Permanent Hours:
Part time - 22.5 hours per week (Saturday morning cover required, across site travel and late finish) Job ref:
349-MRI-6760050* Site:
Lance Burn Health Centre Town:
Salford Salary:
£23,615 per annum, pro rata Salary period:
Yearly Closing:
14/01/2025 23:59 Job overview
To work as part of The Northern Contraception, Sexual Health & HIV Service in line with relevant policies, procedures, protocols and guidelines, to provide a consistently client focused reception and clerical service which promotes good customer service and effective working relationships within Salford Sexual Health at Lance Burn Health Centre and hubs. Main duties of the job
Greet all visitors attending the reception area, ascertain their requirements and respond to those requirements accordingly. Clarify demographics for every patient contact face to face and via telephone and ensure systems are updated regularly. Enter clinic attendances and outcomes onto INFORM in the identified timescales and to the identified standards. Book appointments, update attendances and action referrals. Maintain the reception and waiting area to an orderly state at all times. Answer telephone calls courteously and politely, direct enquiries appropriately and take messages as necessary. Liaise with other departments where appropriate. Arrange and respond to transport/Interpreter requests as directed. Maintain the confidentiality, safety and security of the reception area reporting any adverse matters to senior staff. To work flexibly across the service as required. Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. Person specification
Experience
Proven experience of working in a busy office/administrative environment. Experience of working with the public/customer facing. NHS/health related reception/administration experience. Education/Qualifications
Educated to GCSE standard grades A-C in English and Maths Additional qualifications in Business Admin or customer service Skills
Effective written and oral communication skills. The ability to deal with enquiries in a polite and non-judgmental manner. Ability and commitment to work as a member of a busy multi-disciplinary team. Ability to work on own initiative and organise own day to day tasks. Knowledge and experience of Microsoft Office packages Experience of using NHS IT systems. Personal Attributes
Able to work under pressure and meet deadlines. Good timekeeping. Flexible approach to work. Ability and willingness to undertake further training as required. Tactful and diplomatic approach. Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
#J-18808-Ljbffr
Select below to see the jobs in that sector
Main area:
Administrative Services Grade:
NHS AfC: Band 2 Contract:
Permanent Hours:
Part time - 22.5 hours per week (Saturday morning cover required, across site travel and late finish) Job ref:
349-MRI-6760050* Site:
Lance Burn Health Centre Town:
Salford Salary:
£23,615 per annum, pro rata Salary period:
Yearly Closing:
14/01/2025 23:59 Job overview
To work as part of The Northern Contraception, Sexual Health & HIV Service in line with relevant policies, procedures, protocols and guidelines, to provide a consistently client focused reception and clerical service which promotes good customer service and effective working relationships within Salford Sexual Health at Lance Burn Health Centre and hubs. Main duties of the job
Greet all visitors attending the reception area, ascertain their requirements and respond to those requirements accordingly. Clarify demographics for every patient contact face to face and via telephone and ensure systems are updated regularly. Enter clinic attendances and outcomes onto INFORM in the identified timescales and to the identified standards. Book appointments, update attendances and action referrals. Maintain the reception and waiting area to an orderly state at all times. Answer telephone calls courteously and politely, direct enquiries appropriately and take messages as necessary. Liaise with other departments where appropriate. Arrange and respond to transport/Interpreter requests as directed. Maintain the confidentiality, safety and security of the reception area reporting any adverse matters to senior staff. To work flexibly across the service as required. Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. Person specification
Experience
Proven experience of working in a busy office/administrative environment. Experience of working with the public/customer facing. NHS/health related reception/administration experience. Education/Qualifications
Educated to GCSE standard grades A-C in English and Maths Additional qualifications in Business Admin or customer service Skills
Effective written and oral communication skills. The ability to deal with enquiries in a polite and non-judgmental manner. Ability and commitment to work as a member of a busy multi-disciplinary team. Ability to work on own initiative and organise own day to day tasks. Knowledge and experience of Microsoft Office packages Experience of using NHS IT systems. Personal Attributes
Able to work under pressure and meet deadlines. Good timekeeping. Flexible approach to work. Ability and willingness to undertake further training as required. Tactful and diplomatic approach. Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
#J-18808-Ljbffr
