Undertake 1st line Assurance and Performance activities on all aspects of contractually required Service Delivery.
Person specification
Essential
Full UK Driving Licence - The job requires travel to MOD Sites to carry out the key elements of the role and many of our Sites are not accessible by public transport.
Licences
Full UK Driving licence
Behaviours
We'll assess you against these behaviours during the selection process:
We only ask for evidence of these behaviours on your application form:
Benefits
Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ .
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
Selection process details
This vacancy is using Success Profiles (o pens in a new window ) , and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability. (Word count: 750)
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
At sift, you will be assessed against the following Success Profiles Behaviours:
Communicating and Influencing
Changing and Improving
In the event of a significant number of applications, an initial sift will be conducted on the lead behaviour of Communicating and Influencing, previous skills and experience and the Personal Statement.
At interview, you will be assessed against the following Success Profiles Behaviours:
Leadership
Communicating and Influencing
Changing and Improving
Seeing the Bigger Picture
Working Together
Please provide your evidence using the STAR Technique.
Situation: Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand. Where are you? Who was there with you? What had happened?
Task: The recruitment panel will want to understand what you tried to achieve from the situation you found yourself in. What was the task that you had to complete and why? What did you have to achieve?
Action: What did you do? The job holder will be looking for information of what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use I rather than we to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.
Result: Dont be shy about taking credit for your behaviour. Quote specific facts and figures easily understandable. What results did the actions produce? What did you achieve through your actions, and did you meet your goals? Was it a successful outcome? If not, what did you learn from the experience? Keep the situation and task parts brief.
Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths. When providing your evidence please ensure that you avoid acronyms and company specific jargon.
When writing a personal statement, it is important that you:
Read the job specification so you are clear about the job requirements
Outline the skills and experience that you have that are relevant to the job and use examples to help demonstrate this
Keep to the word limit, if your statement is too brief it will not provide the required depth of detail and evidence to be assessed fully
Please do not use acronyms
We require you to provide evidence and a demonstration of specific skills, knowledge or transferable experience. This will allow you to provide evidence to show a more rounded picture of your suitability for the role.
Interviews will take place in person at Longmoor Camp, Liss.
These may change due to business requirements.
A minimum of 2 full working days notice will be provided for interviews.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
- Undertake soft FM and hard FM assurance including DIO's 7 pillars of compliance - Fuel Safety, Fire Safety, Gas Safety, Asbestos, Legionella, DSEAR, and Electrical Safety - for all UK Trg sites in the South East Region.
- To include cyclical and ad-hoc assurance of all relevant, contractually required documentation, such as Management Plans, inspection regimes Action Plans, works raised and mitigation, as well as delivery processes enacted, and validation of the IP's self-assurance processes.
- Wherever possible, assurance activity should be carried out jointly with the Industry Partner in the interests of promoting improvement and collaboration.
- Attend relevant site visits. For example, the Industry Partner's Self-Assurance Audit Programme to promote joint assurance and/or DIO OS & Trg Compliance Audits to provide regional perspective as necessary, commenting where required.
- Ensure effective communications on regional delivery Contract Performance matters are maintained and captured along with disseminating best practice and initiatives.
- Ensure that current supplier meets contractual delivery and performance standards compliant to policy and that the Contractor complies with statutory requirements in line with contract.
- Supporting the Assurance Manager in ensuring the IP has a balanced, robust and transparent audit programme and effective fraud prevention regime.
- Provide regional input to the Assurance Manager and the Senior Performance and Reporting Manager to support the review of quarterly performance measures and annual KPIs.
- Leading all assurance and performance activities within the governance framework for the contract within region. Attending/Chairing assurance and performance regional activities at governance meetings.
- Review of data packs and follow up actions.
- Act as a focal point in region for tasks relating to Technical Compliance received from HQ UK Trg liaising directly with the relevant compliance Manager as required to better facilitate the provision of the detail.
- Coordinating with the Industry Partner, collate and validate responses as necessary before passing back to DIO HQ UK Trg. This will also build assurance that all sites are prepared for and support adequately and in a timely manner all 2nd line assurance activity.
- Liaise with site staff to verify that asset data is correct and aligns with the Suppliers system and amend where required using the predetermined Property Change Form process.
- Engage with the Regional Head of Establishment and Training Safety Officers in supporting a wide range of assurance activities to ensure they have confidence that they have a compliant estate for them and the end user.
- Support the Regional Site Estate Facility Manger and team in relation to performance and assurance queries and guidance.
Person specification
Essential
Full UK Driving Licence - The job requires travel to MOD Sites to carry out the key elements of the role and many of our Sites are not accessible by public transport.
Licences
Full UK Driving licence
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
- Changing and Improving
- Seeing the Big Picture
- Leadership
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Changing and Improving
Benefits
Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 28.97%
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ .
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
Selection process details
This vacancy is using Success Profiles (o pens in a new window ) , and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability. (Word count: 750)
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
At sift, you will be assessed against the following Success Profiles Behaviours:
Communicating and Influencing
Changing and Improving
In the event of a significant number of applications, an initial sift will be conducted on the lead behaviour of Communicating and Influencing, previous skills and experience and the Personal Statement.
At interview, you will be assessed against the following Success Profiles Behaviours:
Leadership
Communicating and Influencing
Changing and Improving
Seeing the Bigger Picture
Working Together
Please provide your evidence using the STAR Technique.
Situation: Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand. Where are you? Who was there with you? What had happened?
Task: The recruitment panel will want to understand what you tried to achieve from the situation you found yourself in. What was the task that you had to complete and why? What did you have to achieve?
Action: What did you do? The job holder will be looking for information of what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use I rather than we to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.
Result: Dont be shy about taking credit for your behaviour. Quote specific facts and figures easily understandable. What results did the actions produce? What did you achieve through your actions, and did you meet your goals? Was it a successful outcome? If not, what did you learn from the experience? Keep the situation and task parts brief.
Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths. When providing your evidence please ensure that you avoid acronyms and company specific jargon.
When writing a personal statement, it is important that you:
Read the job specification so you are clear about the job requirements
Outline the skills and experience that you have that are relevant to the job and use examples to help demonstrate this
Keep to the word limit, if your statement is too brief it will not provide the required depth of detail and evidence to be assessed fully
Please do not use acronyms
We require you to provide evidence and a demonstration of specific skills, knowledge or transferable experience. This will allow you to provide evidence to show a more rounded picture of your suitability for the role.
Interviews will take place in person at Longmoor Camp, Liss.
These may change due to business requirements.
A minimum of 2 full working days notice will be provided for interviews.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
