We’re looking for a Regional Engineering Manager to lead a group of Engineering Surveyors across a designated geographical area. This is your opportunity to take on a pivotal role, ensuring the seamless delivery of services in line with our service level agreements while driving operational excellence. Key Responsibilities Manage and lead a team of surveyors, ensuring day-to-day work is carried out to the highest standards. Develop and implement the regional operating plan designed to exceed KPIs and SLAs for operations. Communicate regular updates on regulations, ensuring effective adherence. Manage staff, oversee work schedules, and assign duties to ensure compliance with Health & Safety legislation and company policies. Maintain detailed knowledge of legislative, contractual, and operational requirements for in-service examination. Provide site and management support to field staff as necessary. Conduct staff reviews, appraisals, and performance management programmes. Ensure inspections are carried out diligently and in accordance with the QA System. Lead and manage customer complaints within your geographical area. Address Engineer Surveyor discipline or performance issues as they arise. Manage Engineer Surveyor sickness or absence issues, ensuring examinations are reorganised appropriately. Resolve operational problems and liaise with clients and Operations Manager as necessary. Ensure client’s statutory requirements are met in respect of the Company’s responsibilities. Ensure all plant within the region is examined according to accepted codes of practice. Maintain an up-to-date knowledge of technical developments and changing Engineering Standards. Employ the Company QA Systems on all service areas. Review and monitor resource levels within geographic areas, ensuring adequate cover for all examination types. Ensure Engineer Surveyors allocation is correctly sized. Verify vehicle mileages and travel times in line with Company policies. Ensure adherence to Health and Safety policy. Participate in the recruitment process for additional resources when necessary. Maintain effective working relationships across internal stakeholder groups. Lead on projects as required by the Operations Manager. Undertake any additional duties delegated by the Operations Manager. Key Skills and Experience Minimum of a level 4/5 Management Leadership Qualification or equivalent relevant experience within an Engineering discipline. Strong customer communication skills and confidence to make professional judgements. Strong stakeholder management and engagement experience. Good commercial and financial acumen. Ability to understand, manage, and deliver KPIs. Self-organisation. Proficient knowledge of MS Office and Apple products. Clear understanding of industry protocol. Proven track record of successfully managing regional teams. Knowledge of statutory regulations – LOLER, PUWER, PSSR, COSHH (Desirable). Qualifications and Educational Requirements GCSE maths and English (or equivalent).
#J-18808-Ljbffr