Regional Operations Manager

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Full time
Location: Crawley
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Job offered by: Compass Associates
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£60,000 - £65,000 per annum plus up to 20% bonus & car allowance Are you an experienced commercial leader with a vast background in developing and leading teams? Are you looking to join a successful Dental group to support with their continued growth across the UK & Europe? Compass Associates have partnered with one of the leading providers of NHS & Private Dentistry to recruit for an Area Manager to support their Practice Managers across the South. We are seeking a dynamic leader for a hands-on role to enhance patient care and improve the client and Associate experience across their South East business units. You will drive service excellence, operational efficiency, and strategic collaboration, ensuring alignment with our annual business plan and accountability for P&L and performance metrics. Key Responsibilities

Support the Practice Managers in achieving business goals Monitor KPIs and coach leadership teams to enhance productivity and operational excellence Line manage the Practice Managers within the region through exceptional leadership delivery of support, guidance and clarity of direction Ensure Clinicians are utilised effectively across the region (and beyond) to reduce the impact of locum usage on the business Be accountable for the Profit & Loss account for the region Deliver outstanding levels of service to clients through feedback through Google Reviews and NPS scoring metrics Ensure Patient flow and safety is maintained and enhanced throughout the practices at all times Identify, plan for and manage capacity constraints and schedule resources appropriately in conjunction with the Practice Manager Experience Required

Proven leadership in a service delivery environment, with strong people management skills Track record of managing business KPIs and driving growth Excellent relationship-building and change management skills Full UK Driving License and willingness to travel Previous experience within the Dental sector is preferred but not essential If you are looking for an exciting new challenge and the opportunity to become an integral part of a successful business, get in touch with Chloe for a confidential chat on 02392417101 or send your updated CV to corchard@compassltd.co.uk

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