Regional Support Manager

Prime Life are seeking a suitably talented and passionate individual to take on the role of Regional Support Manager across a group of 4 Homes within the Northern region. Prime Life are a provider of specialist Residential and Nursing Care Services, across 60 individual and unique locations across the Country. The Regional Support Manager will oversee Home Managers within 4 of Prime Life's Residential and Nursing Homes within the Lancashire and Hull area, that cater to the every need of Elderly residents. The role requires daily travel, so a full UK driving license is essential. The role of the Regional Support Manager will require: Oversight of a group of homes, providing direct daily support to home managers in managing and developing their staff, looking at service KPI’s in terms of individual risk matrix and assessing quality outcomes. To drive sales and occupancy for designated homes, along with reviewing rates and personal care plans to ensure we are getting the appropriate/optimal funded package for our clients from commissioners. Work with the Learning and Development team to identify gaps/requirements for staff training, and the HR team to recruit and retain people. To work with and develop managers, to ensure there is an understanding of CQC’s key lines of enquiry and being able to evidence same for their homes. To promote the development of individuals skill sets and social capital among staff teams, and enhance the talent pool for upcoming promotional roles. Our ideal candidate for the role of Regional Support Manager will be highly experienced in quality service delivery within the Residential Care sector and should have a true passion for ensuring our Residents receive the very best levels of care and support. You'll need to possess a range of both professional and personal skills, and should mirror the desired qualities as below: It goes without saying, for this role, having a passion for providing the best care is essential! You will be able to build strong relationships quickly in this role and be able to adapt to the managers styles and needs- bringing the best out in them. They are all unique and we love that! When needed, you’ll roll you’re sleeves up and get stuck in. It happens, and we are a team, so you won’t hesitate in stepping in and supporting a home in the absence of a manager. You will embrace change- whilst we will always have clear goals and objectives, you’ll know that things can change quickly and so will your priorities, so this wont phase you and you will be adapt accordingly! The Regional Support Manager will also need to possess the below: Experienced in a nursing and residential home environment, you will be able to demonstrate a track record in leading, motivating, managing and developing staff. Proven managerial and leadership experience. A clear understanding of the CQC KLOE’s. Excellent communication and interpersonal skills. Understanding of commissioning relationships throughout health and social care. Sales is a key part of the role. Writing, recording and reporting skills. Relationship and team building skills. It is essential that you are prepared to take on an active role supporting the operation of a 24hr business. Should you feel that you match the requirements for this role, we welcome you to apply with a CV.

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