The post holder will facilitate positive working relationships with the PLACE care homes inspection team and with the Local Authority care homes team to ensure broader engagement in the care homes/social care agenda within Sheffield.
The post holder in conjunction with the management team will lead on the planning and delivery of service targets and objectives in line with the Trust’s annual business planning round, and actively monitor delivery throughout the year, coordinating resources across teams or service areas as necessary.
The post holder will act as the CQC registered manager for Woodland View care home initially.
Responsibilities
Provide effective leadership and management Be a visible and credible role model Develop team performance and individual personal development Manage the home/department environment Deliver a safe and effective service within allocated resources ensuring the resources are used to maximum effect Effectively manage budgets Ensure safe and effective practice/Professional, ethical and legal Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence Maintain a safe and clean environment for staff, patients/clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Key Duties
Provide inspirational, visible and accessible leadership across their service areas and within the Trust. Ensure systems and mechanisms are in place to understand the experience of residents in the care homes and collate and engage with feedback from carers and significant others. Work with Clinical Managers ensuring that patients are treated with respect by supporting the protection of their privacy and dignity and making sure they are addressed in the way they choose. Lead and support their service(s), empowering them to perform at their best, through the provision of excellent facilitative support and leadership development. Act as an effective role model for the application of Trust principles and values by promoting a culture of excellence delivered through continuous service improvement. Develop outline and lead projects in collaboration with key stakeholders such as clinical and practitioner staff, service users and carers, external agencies, commissioning bodies and partner organisations to achieve service improvement and development. Ensure clinical and operational engagement, facilitating and supporting clinical team leaders and front-line staff to understand their performance and develop improvement plans where necessary. Establish and maintain effective communication enabling staff to participate in decision making, promoting a culture in which staff feel informed, valued and have a positive sense of ownership. Ensure the equality and diversity agenda is delivered and monitored including the production of equality impact assessments. Maintain effective briefing and updates to the line manager and other members of the area team with respect to service issues, risks and concerns.
Principal Duties
Work with registered owners of the care homes and understand the relationship between ownership, registered manager and service level agreements for SHSC staff and services. Directly line manage senior frontline staff including Team or Operational Leads (depending on service area) and hold accountability for the delivery of the service(s). Provide support and advice to Team Leads and other operational and senior clinical/nursing staff as necessary, supporting the resolution of complex issues and/or escalating as necessary. Provide clinical supervision to senior nurses within the care homes, ensuring that standards of nursing care adhere to evidence based practice and align with SHSC policies and standards for care homes. As the registered manager for CQC, ensure all communication with the CQC is aligned with SHSC CQC support functions, seeking advice where appropriate to respond to enquiries. Ensure that their service and teams are routinely monitoring service pressures and reporting in line with the Trust escalation policy. As part of a senior management team, hold financial/budgetary responsibilities and ensure financial balance is achieved. Understand and engage with financial and performance information and articulate key performance issues within their service across quality, operational and financial domains. Develop close links with other community providers including primary care, and the voluntary sector, acting as an ambassador for their service(s) and the Trust. Ensure that the service is actively engaged in the Trust’s annual business planning cycle. Be accountable for the appropriate management and deployment of resources within the area. Coordinate recruitment and retention activities across their service(s). Lead the appropriate analysis to develop and draft coherent quality reports and service evaluations.
Clinical Governance
Co-lead/delegate the regular and systematic evaluation of care standards via formal audits and evaluations. Form positive working relationships with the Trust infection prevention control team and safeguarding functions. Ensure regular audits of documentation/care planning and risk assessment are undertaken. Work with colleagues to ensure that all registered staff understand the legal frameworks within which care is delivered. Ensure audits for cleanliness and provision of food and beverages is adhered to. Reduce restrictive practices leading on the implementation and development of promoting safe and therapeutic services within the care homes. Ensure complaints and incidents are investigated within quality standards and that any recommendations for improvements are implemented. Create a positive, learning environment that promotes evidence-based reflective practice.
Workforce Planning & Development
Commit to developing and maintaining excellent employee relations. Understand the diversity of the workforce and demonstrate anti-racist leadership. Workforce plan to ensure an effective skill mix of employees exists within the team. Support and contribute to the training and development of the staff team. Ensure the supervision matrix remains up to date. Apply key HR policies, including disciplinary and performance management.
Service Development
Utilise Quality Improvement approaches to support service development. Work collectively to ensure the effective implementation of the Trust’s Operating Models. Understand the principles of effective capacity and demand planning. Work with services, commissioners and partner agencies to develop new pathways. Lead on delivering projects and changes within the service(s) and wider area. Review service provision and pathway development to ensure services are fit for purpose.
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